Quote: "Thats my old site, i updated it to my clan site."
that is why it is not showing in your order history, because you used a different email.
Quote: "Does it have to be the same as my forum email?"
Yes it has to be the same.
If you used a different email then it won't show up in your order history.
Try creating another TGC forum account with that email and see if its in that order history.
You can still use your old login, just use the new temp one for the download.
I'm not sure if the account has to be created first or not, but its worth a try.