I tried to order FPS creator on 3/12/08 and decided to take advantage of the discount offered against additional Model Packs if ordered at the same time. However when I got to the “Confirm your order” screen, an incorrect discounted Model Pack total was shown so I couldn’t order.
I have now sent 6 e-mails to TGC to ask them to check and correct the discounted Model Pack totals when ordering with FPS Creator but they have rejected each query. I have further narrowed the error to the currency using, UK pounds and Euros are incorrect, Dollars seem to be O.K.
It is unlikely now that I will be able to get the FPS Creator and Model Packs for Christmas owing to TGC reluctance or refusal to correct their web site. What are they playing at?
If some of you could also check and comment back on your findings then maybe they will react positively.
I went to TGC home page, Game Development Tab, FPS Creator and then clicked on Order tab. If you enter some details, and select currency as Sterling(UK) and tick for example Model Pack 1, then Proceed. You will see that the £10.99 Model Pack has been discounted to £10.79 which is supposed to be 10% discount. My maths says that the discounted price should be £9.89. The more Model Packs you order the more confusing the incorrect discounted Model Pack total becomes. Don’t worry you can exit without commitment at this stage.
If anyone has ordered FPS Creator with Model Packs recently then they may be due for a partial refund if they paid in UK pounds or Euros. I can only state that the error was definitely there on 3rd December 2008 but cannot comment on periods earlier than this.
Juney
