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Geek Culture / E-mail Address prolems.

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Not_Maindric
17
Years of Service
User Offline
Joined: 10th Jul 2007
Location: Omaha, NE
Posted: 14th Jul 2009 17:54
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Where would I go if I have problems with my e-mail? I found support for TGC product, but not account support. Reason I ask is because someone got into my email and changed the password in it and I cannot do anything about it. If someone can answer my question, I would greatly appreciate it.

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Grog Grueslayer
Valued Member
20
Years of Service
User Offline
Joined: 30th May 2005
Playing: Green Hell
Posted: 14th Jul 2009 18:22
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Get a new email address at any free email site, click on Profile at the top of this page, click on User Profile, click the Forum tab, then change Public Email Address to the new email. You'll still have to use the messed up email to log-on but that's just to get in here. I'm sure there is a lot of people using old email addresses to log-in.

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Not_Maindric
17
Years of Service
User Offline
Joined: 10th Jul 2007
Location: Omaha, NE
Posted: 14th Jul 2009 20:46
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I understand that, but what can I do to make sure whomever got into my email cannot get into my account? I am still using this account, but I do not want other people to get in...

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IanM
Retired Moderator
22
Years of Service
User Offline
Joined: 11th Sep 2002
Location: In my moon base
Posted: 14th Jul 2009 21:40
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Contact support - tell them what your existing registered email address is and what you want to have it changed to. They'll probably send you an email to your old address to confirm the change.

Utility plug-ins collection (updated 07/04/09) and
http://www.matrix1.demon.co.uk
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NeX the Fairly Fast Ferret
20
Years of Service
User Offline
Joined: 10th Apr 2005
Location: The Fifth Plane of Oblivion
Posted: 14th Jul 2009 21:44 Edited at: 14th Jul 2009 21:44
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What good is that if the password has changed and he can't get in? This infuriates me, MSN does it too. "We'll just send a password change email" to the hotmail address YOU USE TO LOG INTO MSN.

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Not_Maindric
17
Years of Service
User Offline
Joined: 10th Jul 2007
Location: Omaha, NE
Posted: 14th Jul 2009 22:15
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If they send it to my old email, then I am giving whomever hacked my email access to this... Thery changed my pass on my email, so they can get in and I can't. IF they send the conformation to that email, then I am screwed... My old email was [email protected] and I want it changed to [email protected]...

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NeX the Fairly Fast Ferret
20
Years of Service
User Offline
Joined: 10th Apr 2005
Location: The Fifth Plane of Oblivion
Posted: 14th Jul 2009 22:43
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And now you've posted your email address on a forum, expect so much spam you won't ever find the email about changing your forum address!

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Not_Maindric
17
Years of Service
User Offline
Joined: 10th Jul 2007
Location: Omaha, NE
Posted: 14th Jul 2009 22:48
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I do not care. If that old email gets spam, good! And the other one is linked at the bottom of each of my posts anyways.

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NeX the Fairly Fast Ferret
20
Years of Service
User Offline
Joined: 10th Apr 2005
Location: The Fifth Plane of Oblivion
Posted: 14th Jul 2009 23:01
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Uh... but you wrote out both email addresses in full without obfustication and so both email addresses will be farmed.

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Not_Maindric
17
Years of Service
User Offline
Joined: 10th Jul 2007
Location: Omaha, NE
Posted: 14th Jul 2009 23:07
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Oh well. I will deal with it. The first one, I hope it happens to. The second, eh, not a big deal, nothing really important there yet.

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IanM
Retired Moderator
22
Years of Service
User Offline
Joined: 11th Sep 2002
Location: In my moon base
Posted: 14th Jul 2009 23:57
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Ok, but you still need to contact support. If you've bought something via the TGC site, they'll have an address that you can confirm.

Utility plug-ins collection (updated 07/04/09) and
http://www.matrix1.demon.co.uk
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Not_Maindric
17
Years of Service
User Offline
Joined: 10th Jul 2007
Location: Omaha, NE
Posted: 15th Jul 2009 00:11
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If I do contact support, how do I do it so they do not send and email there? This account was signed up through there, and if they know I have this account, they know my log in, and they already got my passwords, so nothing I can do about that..

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Not_Maindric
17
Years of Service
User Offline
Joined: 10th Jul 2007
Location: Omaha, NE
Posted: 22nd Jul 2009 09:11 Edited at: 22nd Jul 2009 09:12
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I have fixed the problem. I am now changing this display name and fixing the other one accordingly. I shall never log into this account anymore, all will be done on my new one..

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