So I purchased the FPS Creator Bonanza thing (bad deal for previous owners, blah blah blah

) along with a couple of other packs and such, and I have received all the order emails and download instruction emails for everything EXCEPT for FPS Creator.
So, I have all my model packs and everything, but I can't connect to the FTP server (to download FPSC) without the username and password that is apparently sent in the "Download Instructions" email. I tried putting in my TGC account username and password, and my email and password but both say wrong username and password.
So, am I missing something? If not, should I be worried?
Thanks!