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FPSC Classic Product Chat / Made me Buy Twice

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WWIV Studios
16
Years of Service
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Joined: 10th Sep 2009
Location: Atlanta,Georgia
Posted: 2nd Aug 2010 22:44
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I just bought Model Pack 38 when it said i had to finish the payment(through paypal). I tried it again and this is what happened....(Image Attached)


Is there anyway i can get a refund for one of them?

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Aaagreen
18
Years of Service
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Joined: 4th Sep 2007
Location: City 17
Posted: 2nd Aug 2010 22:57
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I did that once. Just contact support/paypal and you'll get your money back.


I'd love to see things from your point of view but I can't get my head that far up my bum.
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knxrb
FPSC Tool Maker
17
Years of Service
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Joined: 10th Oct 2008
Location: United Kingdom
Posted: 2nd Aug 2010 22:58 Edited at: 2nd Aug 2010 22:58
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First off, it didn't make you do anything, you chose to try it again
If you want a refund then I suggest contacting TGC and explaining what's happened.

I'm sure they'll refund it so long as you don't download or access the link.

knxrb
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WWIV Studios
16
Years of Service
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Joined: 10th Sep 2009
Location: Atlanta,Georgia
Posted: 2nd Aug 2010 23:10
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Quote: "Just contact support/paypal"


and How do I do this?

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Nbt
16
Years of Service
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Joined: 11th Oct 2009
Location: Behind you!!
Posted: 2nd Aug 2010 23:21
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To be honest I'm really amazed paypal allowed it to happen ??
Just the other day I did the exact same on rolfys skybox pack and paypal refused to let the 2nd transaction go through and popped up a "you have already purchased this" type warning and kicked me off :S

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knxrb
FPSC Tool Maker
17
Years of Service
User Offline
Joined: 10th Oct 2008
Location: United Kingdom
Posted: 2nd Aug 2010 23:21
Link
http://www.thegamecreators.com/?m=contact_orders

knxrb
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SH4773R
16
Years of Service
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Joined: 18th Jan 2010
Location: AMERICA!!!
Posted: 3rd Aug 2010 07:46
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go google chrome!!!

Who the hell is General Failure? And why is he trying to read my hard disk?

My software never has bugs. It just develops random features.
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WWIV Studios
16
Years of Service
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Joined: 10th Sep 2009
Location: Atlanta,Georgia
Posted: 3rd Aug 2010 15:33 Edited at: 4th Aug 2010 03:36
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NVM

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SpyDaniel
20
Years of Service
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Joined: 4th Feb 2006
Location: United Kingdom
Posted: 3rd Aug 2010 16:36
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Quote: "Order & Billing Support is provided here, not in these forums."


No one on these forums can help you, so its pointless asking when there is order and billing support and a button for it right under the post message button. You've been here long enough to know this right?

Windows 7 Home Premium 64-bit, AMD Phenom II X4 940 3.0Ghz, 2.0GB Single-Channel DDR2 @ 400MHz, ATI Radeon Sapphire HD 5770 Vapor-X
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PW Productions
17
Years of Service
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Joined: 13th Mar 2009
Location: sitting in a chair.
Posted: 3rd Aug 2010 19:18
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Well maybe he just didn't know that, and wanted to know what others did to resolve this.


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WWIV Studios
16
Years of Service
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Joined: 10th Sep 2009
Location: Atlanta,Georgia
Posted: 4th Aug 2010 03:39
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New Problem. TGC says they refunded but i did not receive my money....

Image Attached

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WWIV Studios
16
Years of Service
User Offline
Joined: 10th Sep 2009
Location: Atlanta,Georgia
Posted: 4th Aug 2010 03:39
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Image Attached

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knxrb
FPSC Tool Maker
17
Years of Service
User Offline
Joined: 10th Oct 2008
Location: United Kingdom
Posted: 4th Aug 2010 04:50
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Contact TGC Support then.

knxrb
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ASTECH
18
Years of Service
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Joined: 18th Jul 2007
Location:
Posted: 5th Aug 2010 20:06
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Quote: "New Problem. TGC says they refunded but i did not receive my money...."


Refunds through Paypal might take 2-3 days to go through
and get your money back. Take it up with Paypal if you don't
receive the money back in those 2-3 business days. They might
go ahead and rush it along or something.

It's patience required though! You think it would be an instant
refund, but that is not the case! It has to process!

-Indestructible-

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WWIV Studios
16
Years of Service
User Offline
Joined: 10th Sep 2009
Location: Atlanta,Georgia
Posted: 5th Aug 2010 20:48
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Quote: "Refunds through Paypal might take 2-3 days to go through"


Yes indeed.

A mod can now lock this

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