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AppGameKit Classic Chat / AGK installation failed on windows

Author
Message
luckyboy
13
Years of Service
User Offline
Joined: 26th Oct 2011
Location:
Posted: 29th Oct 2011 20:55
I can't find the customer support url or link.
I've followed the thread telling to deal with VB but it didn't solve my installation


Please help.

Thanks


Nom du journal :Application
Source : MsiInstaller
Date : 29/10/2011 19:48:59
ID de l’événement :1033
Catégorie de la tâche :Aucun
Niveau : Information
Mots clés : Classique
Utilisateur : pc1\croco
Ordinateur : pc1
Description :
Windows Installer a installé le produit. Nom du produit : App Game Kit. Version du produit : 1.0.2. Langue du produit : 1033. Fabricant : The Game Creators Ltd. Réussite de l’installation ou état d’erreur : 1603.
XML de l’événement :
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">1033</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-10-29T17:48:59.000000000Z" />
<EventRecordID>31907</EventRecordID>
<Channel>Application</Channel>
<Computer>pc1</Computer>
<Security UserID="S-1-5-21-4175325703-1598418082-4294692741-1000" />
</System>
<EventData>
<Data>App Game Kit</Data>
<Data>1.0.2</Data>
<Data>1033</Data>
<Data>1603</Data>
<Data>The Game Creators Ltd</Data>
<Data>(NULL)</Data>
<Data>
</Data>
<Binary>7B45374636383835342D314534332D343035452D413530442D3031343837433836393534447D3030303062386439373631333366376161383866363065356161313865643430313337633030303030393034</Binary>
</EventData>
</Event>
Hubdule
22
Years of Service
User Offline
Joined: 3rd Sep 2002
Location: Gundelsheim
Posted: 29th Oct 2011 21:44
Use this link to get in touch with TGC support:

http://www.thegamecreators.com/?m=contact_support

JimHawkins
15
Years of Service
User Offline
Joined: 26th Jul 2009
Location: Hull - UK
Posted: 30th Oct 2011 11:00
Have you tried running the installer as administrator? It might be an idea to install outside the program files area.

-- Jim
Cliff Mellangard 3DEGS
Developer
18
Years of Service
User Offline
Joined: 20th Feb 2006
Location: Sweden
Posted: 30th Oct 2011 11:09 Edited at: 30th Oct 2011 11:10
First of all are you installing the trial or full version?

Did you downloaded and then install!

You never use the run option when clicking an program in its download space.


If you installed the full version so did you cut and paste the serial key from your email when installing !

You will be prompted to enter it during install.

Go offline and turn off any virus protection during the install.

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