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FPSC Classic Product Chat / Unsatisfied with the service I've been getting with FPSC

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SecretiveOps
15
Years of Service
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Joined: 13th Sep 2010
Location:
Posted: 22nd Jan 2012 21:44
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I tried to contact the managerial staff of the GCS, and have gotten no correspondence. I need my purchases reset, as my friend accessed my account without authorization and downloaded my assets. And this will have been the third time my computer has been wiped due to a virus. Please help me out.

Why does life suck the life out of you?
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Nickydude
Retired Moderator
19
Years of Service
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Joined: 4th Nov 2006
Location: Look outside...
Posted: 22nd Jan 2012 22:14
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TGC do not work over the weekend, try emailing them on Monday and go from there.

I reject your reality and substitute my own...
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SecretiveOps
15
Years of Service
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Joined: 13th Sep 2010
Location:
Posted: 22nd Jan 2012 22:22
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I've emailed them on the weekdays... this is a concurring problem. I need the assests back for my project. This is important.

Why does life suck the life out of you?
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henry ham
18
Years of Service
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Joined: 3rd Aug 2007
Location: way way out there
Posted: 23rd Jan 2012 01:19
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Quote: "my friend accessed my account without authorization and downloaded my assets"


with friends like that you don't need enemy's
don't give out your passwords to anyone & things like this cant happen

cheers henry

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maho76
15
Years of Service
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Joined: 31st May 2011
Location: universe-hub, playing the flute
Posted: 23rd Jan 2012 09:16
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Quote: "don't give out your passwords to anyone & things like this cant happen"


... and delete autofills and keysaves out of your browser and progs. more worse than just one simple password is a password that is autofilled, wether you sitting in front of your pc or any other person.

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SecretiveOps
15
Years of Service
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Joined: 13th Sep 2010
Location:
Posted: 25th Jan 2012 01:00
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Ok, but that doesn't help my current asset problem. Can some staff please help me out?! I'm dead serious.

Why does life suck the life out of you?
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BlackFox
FPSC Master
18
Years of Service
User Offline
Joined: 5th May 2008
Location: Knight to Queens Bishop 3
Posted: 25th Jan 2012 01:44
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Quote: "Ok, but that doesn't help my current asset problem. Can some staff please help me out?! I'm dead serious."


I notified the staff we were implementing sanctions against them by withholding their tea supply until the problem was solved. Will that do?

On a serious note... the mods here only moderate the forum, and the rest of us can't help you at all with your issue. Your BEST bet is to email Support. I find it strange that no correspondence would come from them if you have supplied them with a valid email address, etc. Here is the link and you can continue from that point.


Twitter: @NFoxMedia
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Nickydude
Retired Moderator
19
Years of Service
User Offline
Joined: 4th Nov 2006
Location: Look outside...
Posted: 25th Jan 2012 01:49
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Have you tried emailing Rick directly? [email protected]

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SecretiveOps
15
Years of Service
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Joined: 13th Sep 2010
Location:
Posted: 5th Feb 2012 19:28
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PLEASE PLEASE PLEASE! Someone give me some direct service. This is insanely difficult to reach this staff.

Why does life suck the life out of you?
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