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FPSC Classic Models and Media / Need my GCS purchases reset, been hacked (AND BEEN WAITING FOR A YEAR)

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SecretiveOps
15
Years of Service
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Joined: 13th Sep 2010
Location:
Posted: 11th May 2012 02:17
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I waited for a year for this request to even catch light, and it didn't help me. PLEASE OH PLEASE, I need my purchases reset. It would make my life so much easier. The service I've gotten is less than satisfactory, but I can't complain about the software. Now, onto how I was hacked, it wasn't necessarily a hack, as much as someone stealing my info and running my downloads sky high. I know, keep your stuff safe, but he's pretty good at finding things out, and I'd hate to see my money go to waste.

Why does life suck the life out of you?
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King Fluffs
15
Years of Service
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Joined: 28th Nov 2010
Location: Telford
Posted: 11th May 2012 19:41
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He?

You know who did it?

Swift Beta Studios
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MrValentine
AGK Backer
15
Years of Service
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Joined: 5th Dec 2010
Playing: FFVII
Posted: 11th May 2012 21:23
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are you sure you don't have too many filters set? I had this issue just yesterday... set your filters to show all...

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xplosys
20
Years of Service
User Offline
Joined: 5th Jan 2006
Playing: FPSC Multiplayer Games
Posted: 12th May 2012 15:50
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If I understand what you're trying to convey here, it's that your account was flagged for excessive downloads. Without having additional information, like how many times and from how many IP's your purchases were downloaded, and in how many places on the web they are still available to download, etc, it's difficult to create an informed opinion of your situation. It's good however that you realize that you are responsible for the condition you're in. Good luck.

Brian.

!retupmoc eht ni deppart m'I !pleH

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BlackFox
FPSC Master
18
Years of Service
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Joined: 5th May 2008
Location: Knight to Queens Bishop 3
Posted: 12th May 2012 17:11
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Seems we've been here before.

You were already suggested to contact Support, or email Rick directly. Make sure you put in a subject that is sure NOT to trigger spam filters (such as your subject all in caps). I find it hard to understand how if you emailed him or Support that no response to your situation has been given since the last time.


Twitter: @NFoxMedia
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SecretiveOps
15
Years of Service
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Joined: 13th Sep 2010
Location:
Posted: 13th May 2012 01:17
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Well, as mentioned before, support was of no use to me. They supplied no help. Can someone point a moderator or administrator to this post so I can get help?

Why does life suck the life out of you?
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Thraxas
Retired Moderator
20
Years of Service
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Joined: 8th Feb 2006
Location: The Avenging Axe, Turai
Posted: 13th May 2012 01:35
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[href=http://www.thegamecreators.com/?m=contact_orders
]http://www.thegamecreators.com/?m=contact_orders
[/href]
No one here on the forums will be able to reset your purchases. You will need to contact support or email directly.

GCS has a download limit of 5 times. It also has a handy backup option so you can download the files and back them up on disc for situations such as this. I couldn't find your post from a year ago only the one from January.

I find it very hard to believe that support offered no help. I've contacted them numerous times and had responses in a good amount of time.

How was support unsatisfactory?

http://thraxocorp.webs.com/ Visit my totally awesome website: Thraxocorp. It's my own company and I'm totes the CEO.
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SecretiveOps
15
Years of Service
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Joined: 13th Sep 2010
Location:
Posted: 13th May 2012 03:37
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Because no one responded to the two emails I sent. And it was an urgent issue. Really really urgent. But, the urgency is gone now, maybe it'll be a little more important to them.

Why does life suck the life out of you?
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