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AppGameKit Classic Chat / AGK EditBox and Norton Antivirus Auto-Protect

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Superior Interactive
AGK Developer
12
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Joined: 2nd May 2012
Location: United Kingdom
Posted: 12th Jun 2012 20:10
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Hi,

Has anyone else here tried using AppGameKit EditBox commands in a Windows app on a PC that is running Norton Antivirus Auto-Protect?

When I attempt to type into the edit box, Norton disables the AppGameKit Windows app for "suspicious activity" citing "keyboard capture".
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Ancient Lady
Valued Member
20
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Joined: 17th Mar 2004
Location: Anchorage, Alaska, USA
Posted: 13th Jun 2012 01:28
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I don't use Norton (because it has always caused more problems than it solved).

But is there a setting that allows you to disable the key checker feature?

Cheers,
Ancient Lady
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basjak
14
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Joined: 16th Apr 2010
Location: feel like signing up for mars
Posted: 13th Jun 2012 03:37 Edited at: 27th Jun 2012 01:07
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a red norton window should appear on the bottom right of the screen indicating the danger. click on it the click on options, choose restore (or trust) and it will not happen again..

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Superior Interactive
AGK Developer
12
Years of Service
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Joined: 2nd May 2012
Location: United Kingdom
Posted: 13th Jun 2012 04:05
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Thank you for your replies.

We usually find the Norton products to be very good; we are using the latest version of Norton Internet Security, which includes Norton Antivirus Auto-Protect.

We are producing commercial games software using AppGameKit, so the main difficulty here is that this problem would show up for our customers who have Antivirus Auto-Protect (or any similar software) installed when they use our Windows apps produced using AGK.

Richard Hanson,
Superior Interactive
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bitJericho
22
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Joined: 9th Oct 2002
Location: United States
Posted: 13th Jun 2012 16:35
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Anything that captures the keyboard would have the same issues. Submit it to norton to see if it can be removed for your application, or educate your users, or make your own function that takes input that doesn't trigger the warning.

darkBIT TGC Torrent Tracker / File Server - AGK Chat: #agk : irc.devhat.net
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Superior Interactive
AGK Developer
12
Years of Service
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Joined: 2nd May 2012
Location: United Kingdom
Posted: 26th Jun 2012 19:15
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TGC contacted Symantec (Norton), and this issue seems to be handled now.

Richard Hanson,
www.superiorinteractive.com
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Ancient Lady
Valued Member
20
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Joined: 17th Mar 2004
Location: Anchorage, Alaska, USA
Posted: 26th Jun 2012 22:44
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Go TGC!

They do try to take good care of all of us.

Cheers,
Ancient Lady
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basjak
14
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Joined: 16th Apr 2010
Location: feel like signing up for mars
Posted: 27th Jun 2012 01:05 Edited at: 27th Jun 2012 01:06
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thanks for TGC. but it's still the last time I update norton. as it's getting too involved

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