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FPSC Classic Product Chat / I need help (seriously).. :(

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Tereith
14
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Joined: 16th Apr 2012
Location: Underworld
Posted: 29th Sep 2013 20:27
I bought Fps creator back in 2011 - 2012. I had it in my email contained and secured in 1 folder so i would not accidently delete it. Today after a big re-installation on my computer it's gone the email and everything that i owned. I tried to log into the website but i cannot find any products i had bought. My product list is empty. serial code list is empty. I'm really confused and annoyed...
What is there to do since all of my evidence is gone? >

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uman
Retired Moderator
21
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Joined: 22nd Oct 2004
Location: UK
Posted: 29th Sep 2013 21:48 Edited at: 29th Sep 2013 21:49
Presumably if you purchased FPSC then you would also have had a disk copy sent to you in the post including a serial number. Everyone who purchases FPSC should get one.

There are those that said this day would never come. What have they to say now?
Tereith
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Joined: 16th Apr 2012
Location: Underworld
Posted: 29th Sep 2013 22:39
Are you serious?. I'm from Denmark, i remember back in the days i asked wich were better to buy fpsc with all the extra model packs or the normal without model packs. I went with the one without model packs quite cheap. (Still on the store on the website). I got a email sent to me with all the information needed - Serial - link to download all that stuff. But i have never (Ever) Been giving a (actual copy of the game). + My adress is the right one.. I checked!.

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Green Gandalf
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Playing: Malevolence:Sword of Ahkranox, Skyrim, Civ6.
Posted: 29th Sep 2013 22:54 Edited at: 29th Sep 2013 22:54
Have you tried contacting TGC order and billing support? That should be the first place to try. I'm sure they will help you if they can.





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s4real
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Posted: 30th Sep 2013 13:34
If you purchased fpsc from tgc go into your account and go into order history and look for the product page there you should see You can view your serial codes for products that require serial activation.

Click that and your product code will be there if not contact support.

best s4real

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Green Gandalf
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Joined: 3rd Jan 2005
Playing: Malevolence:Sword of Ahkranox, Skyrim, Civ6.
Posted: 30th Sep 2013 13:43
He's already tried that I guess.

Quote: "I tried to log into the website but i cannot find any products i had bought. My product list is empty. serial code list is empty."


He needs to contact TGC directly for advice.



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Tereith
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Joined: 16th Apr 2012
Location: Underworld
Posted: 30th Sep 2013 15:40
As mentioned above i already tried everything i can do. I'm waiting for an asnwer from the support team which hopefully can help me..
Thanks for the advice guys, appreciate it.

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Tereith
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Joined: 16th Apr 2012
Location: Underworld
Posted: 30th Sep 2013 15:49 Edited at: 30th Sep 2013 16:33
*Sorry for double post*.

---
When i go to the support thing you Green Gandalf provided it ask me for reference number and when i bought the game. Thing is i lost everything. I don't remember such stuff by myself. When i bought their product. (Somewhere in 2012). Don't they have a phone support of some sort?.

(Edit)
---
It's starting to bug me really bad. I have now been on 3 of my accounts that i have in here. For some reason all of them contain 1 product and that's the 1000x tgc points. I remember back in the days i did create a forum thread where i was asking wether to buy the fpsc with model packs or not. I can't find that thread on any of the accounts. What i really don't understand is this (Let me cut it out in paper for you guys).
=---------=
Back in the days i created an account ([email protected]).
I logged in with that account.
Went to the forums and asked the question on what to buy
I then after went, back to the store.
And bought the Fps creator without any model packs.
I got an email, on [email protected].
It was my recipt for the order i just had placed.
I had my serial code there. download link etc.
I downloaded the (game)and everything worked just fine.
I then created a extra folder in my (Ymail). Named it Fpsc.
Then i took the email i got from fpsc and placed it in there.
I played around with fpsc and was learning it.
Some days later i had it removed from my computer.
So what i did was, i entered the website went to products, but had nothing other than a 1000tgc points.
But i didn't think further than that. I went into my email and just downloaded it off from there.
and that's what i've been doing my whole time.
untill yersterday!!.

0000000000000
BIG EDIT
--------------
I remember!.

When you wanna buy fpsc you can
Or you can buy FPS Creator for FREE using Trial Pay;

I remember i did something with (Big fish games) or something like that. So if you bought a game at their side or something you would get Fpsc!! Yea thats how i did it. Bigfish games. I ordered and game there for a little price and then igot the email from fpsc saying stuff and bam i had gotten my email from fpsc with my order and stuff... Any help then""

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Green Gandalf
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Posted: 30th Sep 2013 17:40
Is the email still on the mail server? I still have all my mail going back to 2009 on the server as well as a copy on each machine.



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s4real
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Posted: 30th Sep 2013 18:10
@Tereith it sounds like you got the upgrade for the free version from the store.

If you install fpsc and then go into the store you should have the choice to install the update again once you logged in.

best s4real

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Tereith
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Posted: 30th Sep 2013 19:47 Edited at: 30th Sep 2013 19:54
What do you mean *Still on the mail server?*

Thanks S4real Lemme try that out.

Edit *@S4real, i don't quite understand what you mean. I'm at the store now and i'm only able to download the free version. You want me to download that and then enter information once it's downloaded or what?.

Edit 2* I tried to download the fps creator free. Log into the store.
Found TGC - Addons - upgrade, but that was 2000 points. Sooo ...

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Green Gandalf
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Playing: Malevolence:Sword of Ahkranox, Skyrim, Civ6.
Posted: 30th Sep 2013 21:01
Quote: "What do you mean *Still on the mail server?* "


I usually use Outlook Express, Windows Live Mail, etc, to read my email. When I do that my emails get downloaded onto my machine. However, there is a copy on the mail server maintained by my email provider. I assume other email providers have a similar system. In my case I just have to logon to this link to get access to my email from any computer:

Yahoo mail

I still have my emails from April 2007 (I lost my earlier ones because I pressed the wrong button during an upgrade ).



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Tereith
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Posted: 30th Sep 2013 21:38
Ahh i see, thank you buddy. Appreciate the link. But i try to take a look around in there. For some reason though when i press My mail I just get ported to my inbox with my emails which shows the same as it does when i go [href]www.ymail.com[/href]

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Green Gandalf
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Playing: Malevolence:Sword of Ahkranox, Skyrim, Civ6.
Posted: 30th Sep 2013 23:02
Quote: "when i press My mail I just get ported to my inbox with my emails"


I thought that was what you wanted so you could find the old messages.



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Tereith
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Posted: 30th Sep 2013 23:38
It is what i wanted thing is. It gives me the same emails as before. I don't go back in time so ican read old messages.

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Green Gandalf
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Posted: 1st Oct 2013 00:46
Quote: "I don't go back in time so ican read old messages."


Now you know why some of us keep a copy of anything remotely important.



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Tereith
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Joined: 16th Apr 2012
Location: Underworld
Posted: 1st Oct 2013 00:58
I had a copy of it. But it got lost when i re-installed but shouldn't because it's stored a place where things won't happen like that. ,
Sad thing but i can only hope for the best....

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ReFure
AGK Developer
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Joined: 24th Feb 2010
Playing: AGK
Posted: 15th Oct 2013 21:32
https://www.trialpay.com/login/

Login here with your info if you got it from TrialPay like I did.
All info should stand there. I do not either have it in my order history, because I got it from TrialPay.

- Nic

http://www.niclauke.com

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