Okay, this thread wasn't going to be updated again, however I hope this gives Apple developers a boost when confronted with the big bad bully that is APPLE!!!
Right some of you will know Paint Pot has been going on for some time now and has been on Google and Amazon with no issues at all.
When it came to Apple though it is a different story and some will already know about me bending over backwards to get it on the iOS store for iPhones and iPads.
This time I tried to get it on the Mac app store for both the full and lite version and again I have had issues with them rejecting it and waiting 3 to 4 weeks before rejecting again for something else etc.
I did everything they said and put it up for review again thinking this is it! I waited and waited and waited for review and then was surprised to find an email saying REJECTED!
WHAT!
This time they said the user interface was not of sufficient quality or a good enough experience on the Mac!!!!
Talk about angry! I just thought well this is it, enough is enough, I am going to cancel everything on Apple and throw my Mac through the window!
BUT...... the interface works really well on Mac and when expanded a great and better experience than the iPhone with the icons being drawn by David Gervais for gods sake!
Paint Pot is much better on the Mac with the big screen!
Don't they know who David is?!?!?!?!?!?!?
I decided to reply to them instead. I didn't appeal the app rejection but replied to the rejected notice and can now say the app is on the Mac store for both the lite and full versions!
So the moral of this?
If you are being bullied by the mighty all powerful one!!!!
Kick the c**p out of them!
[EDIT]
oh nearly forgot, here is the rejection notice and reply
3rd rejection
4th reply
4th sorted and on the store!!
November 4, 2015 at 6:33 PM
From Apple
6.4 - Apple and our customers place a high value on simple, refined, creative, well thought through interfaces. They take more work but are worth it. Apple sets a high bar. If your user interface is complex or less than very good it may be rejected
Hello,
Thank you for your response and clarification. After further review and consideration we have found that your application is in compliance with our guidelines. We will place it back into the review process.
Best Regards,
- App Store Review
November 3, 2015 at 5:45 PM
From paulharthen@gmail.com (Paul Harthen)
Okay, I think my educational app is being unfairly rejected now and as a paying customer of the Apple Developer Program I feel I am being victimised to a certain degree. I will explain. This is now the third time my app has been rejected for Paint Pot for both the full and lite versions. Each time it has been for minor changes and to get to this stage has took many weeks due to the binary waiting review for an overly long period of time. Also instead of testing the app and then informing me of the changes needed, you have told me one change needing conducting which I have done, then said another which I changed then another again! Each time there was no mention of the new change in the previous binary and no mention of a bad interface at any stage!!!! It seems to be that there is no consistency in the people that test apps for the Apple store and it is more pot luck on who tests them. My app is a children's colouring book and this time the rejection states that my user interface is not of sufficient quality! This has been researched for many weeks to make it simple, clear, colourful and easy for young children to use. After testing this interface the results have shown that it met all these requirements and the children found it fun and easy to use! The person testing my app for 10 minutes has not conducted these areas which took us weeks to go through and I am very offended that someone would say this who is not qualified in children's menu systems. The quality of the graphics in the user interface is superb and children who are the target audience find it rewarding to use!!! I ask you to please look at this again, it mentions that the app appears to be for the most part an unchanged app on the iOS store. Yes this app is on the iOS store and there are not many changes but this is because it is not needed. The system works very well and also on the Mac making it fun the way it is for kids to use. What would the point of say Office style menu drop downs etc for this style of app. It has to be bold, colourful with big easy buttons which stand out where young children can use easily. It simple does not need changing. I await your reply and I am unsure of where this will go from here but I have put this message on both the full and lite versions of this rejected app. Hopefully you will see sense when the app is actually looked at with very young kids in mind. Thanks you.
