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AppGameKit Classic Chat / How to stop Chartboost Fullscreen Video?

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CJB
Valued Member
20
Years of Service
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Joined: 10th Feb 2004
Location: Essex, UK
Posted: 10th Dec 2015 11:44 Edited at: 10th Dec 2015 11:44
I have a Chartboost campaign set up to show full-screen video interstitials. In the advanced settings and have allowed the user to stop playback (by showing a "x" in the corner of the vid). My AppGameKit app will show the video interstitial, but it doesn't show the X in the corner to allow the user to close the vid... this is a problem as it means the user is forced to watch the entire video advert whether they want to or not. This has caused some negative feedback on the Play store and I'd like to fix it if possible. Does this mean our implementation of Chartboost is incomplete or am I missing something obvious?

In Chartboost Advanced Campaign Settings:
V2 T1 (Mostly)
Phone Tap!
Uzmadesign

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Paul Johnston
TGC Developer
22
Years of Service
User Offline
Joined: 16th Nov 2002
Location: United Kingdom
Posted: 12th Dec 2015 01:31
I haven't played around with Chartboost that much, but my first guess would be that it might not apply for a while, or it might not apply to test ads. See if you can make a more obvious change that you can check how long your changes take to go through.
CJB
Valued Member
20
Years of Service
User Offline
Joined: 10th Feb 2004
Location: Essex, UK
Posted: 12th Dec 2015 13:05
Thanks for taking the time to check that Paul. I am very pleased to say the 'x' is now appearing! You have to first tap the add (which is a little counter-intuitive, but I guess that is by design) which then displays the option to close the video. Great!
V2 T1 (Mostly)
Phone Tap!
Uzmadesign

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