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DarkBASIC Professional Discussion / New Website is BS

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scottwolfe
8
Years of Service
User Offline
Joined: 31st Jan 2016
Location:
Posted: 31st Jan 2016 03:43
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I had to re-register just to be able to post on the forums. On my old account I went by dragonslayer. I didn't have an updated email address and had to re-register. I have been a member here for years. I have lost everything in my order history. It is unbelievable the way they did this. Maybe it is time to move on from these guys and not ever buy another TGC product again and they will never get a good recommendation from me ever if they don't fix this and get me my old Acct. back. Now I have to go through post moderation because I am "NEW HERE" Would not surprise me if this does not get in. Seems to me TGC has been going down hill for a long time!!!
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BatVink
Moderator
21
Years of Service
User Offline
Joined: 4th Apr 2003
Location: Gods own County, UK
Posted: 31st Jan 2016 09:05
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There is a thread in Geek Culture helpfully stickied and titled "New forum bug reports thread ". The small number of people who had login issues and posted here, had them resolved.
There is also a help button in the bottom right corner, click it and they will help.

Quote: "Maybe it is time to move on from these guys and not ever buy another TGC product again and they will never get a good recommendation from me ever if they don't fix this and get me my old Acct. back"

Personally, I wouldn't judge a company by a website upgrade, with a decidedly average number of glitches which is to be expected for a complete replacement of the underlying framework.
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Quidquid latine dictum sit, altum sonatur
TutCity is being rebuilt
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scottwolfe
8
Years of Service
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Joined: 31st Jan 2016
Location:
Posted: 31st Jan 2016 23:20
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Sent an email to see if it could get fixed!

I just feel like we are being told in a round about way if we don't step up to AppGameKit or GG Move On.
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MontyPython
8
Years of Service
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Joined: 28th Jan 2016
Location:
Posted: 2nd Feb 2016 02:32 Edited at: 11th Feb 2016 14:44
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I had the same exact issue. I've sent PM's the TheNext and VanB......waited over a week, nothing. I guess I am out of luck for getting access to products I paid for.
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BatVink
Moderator
21
Years of Service
User Offline
Joined: 4th Apr 2003
Location: Gods own County, UK
Posted: 11th Feb 2016 15:14
Link
The process is to use the green Help button, bottom right.
Mods have no ability to deal with your product issues.
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Quidquid latine dictum sit, altum sonatur
TutCity is being rebuilt
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MontyPython
8
Years of Service
User Offline
Joined: 28th Jan 2016
Location:
Posted: 14th Feb 2016 08:31
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Thanks BatVink - trying the help button.
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LBFN
17
Years of Service
User Offline
Joined: 7th Apr 2007
Location: USA
Posted: 15th Feb 2016 02:09
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Issue fixed - thanks.



So many games to code.....so little time.
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