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iOS and MacOS / Unable to Submit iOS App after AGK 2018.04.12

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kozma_11
15
Years of Service
User Offline
Joined: 17th Sep 2003
Location: Scotland
Posted: 15th Apr 2018 17:17
Hi,

I'm trying to submit my app and I've added the 1024x1024 logo when creating the IPA file. It all looks fine when I upload to iTunesConnect using Application Loader, but then I get an error when it finishes uploading saying that it's missing an icon. I've never had any issues before with icons. When you look in iTunes, it seems to have defaulted to an AppGameKit icon?

Any one came across this and no how to fix? I've attached a couple of screenshots.

Thanks,
John
El Presidente

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Paul Johnston
TGC Developer
16
Years of Service
User Offline
Joined: 16th Nov 2002
Location: United Kingdom
Posted: 10th May 2018 23:03
I tried it with our old icon and everything seemed to be fine, I've attached it to this post. If it doesn't work then the only thing I can think of is maybe XCode needs to be updated on your Mac.
kozma_11
15
Years of Service
User Offline
Joined: 17th Sep 2003
Location: Scotland
Posted: 26th May 2018 21:13
Paul,

I don't see an icon attached?

I've updated Application Loader, XCode, and to the latest version of AGK. I'm still getting the same warning message when I upload my app. See screenshot on ITunes Connect (this is for my Starting 11 Stats app). My app icon is still set to my logo, but you can see the IPA includes an AppGameKit logo. Hence if I submit for review, apple reject it as it has a conflicting logo. So it appears to be an issue with creating the IPA. Can you attach a working logo and I'll try and create the IPA and upload to see if the icon is included in the apps assets?

Thanks,
John
El Presidente

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vittada
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Joined: 23rd Jun 2018
Location:
Posted: 9th Jul 2018 18:28
It worked, thanks.
rogger007
User Offline
Joined: 19th Jul 2018
Location: USA
Posted: 19th Jul 2018 22:05
I am also facing the same issue and could not find any solution. I contacted iCloud Support they said to update the XCode. I have not tried this fix but you may try this and check that if it works or not.
Richard_6
1
Years of Service
User Offline
Joined: 3rd Feb 2017
Location:
Posted: 20th Jul 2018 12:15
I'd recommend to save the icon jpg and then back to png. For some reason some png files contain alpha information that can't be processed by the Application Loader.
Adamparker323
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Joined: 20th Jul 2018
Location:
Posted: 20th Jul 2018 16:34
The same problem also happens to me I didn't Submit iOS App after AppGameKit 2018.04.12 so that I simply take a help of http://tekbaba.strikingly.com/ If you are interested to solve your problem you can simply visit this site to solve your issue.
owen lane
User Offline
Joined: 1st Oct 2018
Location:
Posted: 1st Oct 2018 10:14
For the App Store on iTunes Connect I also wanted to submit my app, but whatever I do I got this last error message telling there are still more errors on the page. then I visited iPad error Code 1671 for asking if this is an error of my device or what? told me to manage media setting, after all this everything as fine. if you want you can also look into this.

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