Quote: "in search for a fearless tech support job cause we all have to start somewhere "
Telephone support "enginneers" unfortunately devalue the support role. A lot of these people are just reading from scripts, they are not trained in the real art of supporting applications. In my opinion, any company that puts it's trainees on the support desk isn't worth dealing with.
I am a support consultant, and I wouldn't knock it for one moment. When I start work each day, I have no idea where I'll end up. I could be ripping code apart line by line for 7 1/2 hours, or I could be frantically (sorry, methodically!) trying to recover a system that's losing the client a million pounds an hour.
What's more, I'm responsible for my client while I'm dealing with his issues. Put yourself in a position where you are the one who has to resurrect a failed system, and you don't even know how it went wrong. The client has the board of directors breathing down his neck, and the fear of finding a new job tomorrow. You don't get that kind of buzz from coding a new system, no matter how tight the deadlines.