Quote: "I'm wondering, but have you asked them why they believe your dead?
"
It goes like this...
1. Get mortgage with bank A
2. Get insurance with same bank A
2 years later...
3. Change current account to bank A. Now current account, mortgae and insurance are with Bank A
4. Bank A can't tell own insurance department not to take direct debit from Bank X, so I do it for them
5. Insurance department try to take DD from Bank X, and can't. Despite the fact that I have my current account, and mortgage for said house that requires insuring, they are unable to put these facts together and jump to one enormously abstract conclusion....I'm dead.
BatVink
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