As there are many bugs reported which you said elswhere are mainly user produced or system problems (I am probably one of them, and appologise if I am), why not have DBS or someone good at these things, write out a bug busters topic here, mentioning the things that should be checked for before posting on the forums about bugs or sending in bugs to you guys, it would save alot of trouble all around, and makes anyone posting bugs that are not DB's fault look silly for doing so and reduce the chance of it happening.
It's all to easy to see an error and think the worlds collapsing around you and it's all DB's fault.. where infact it probably isn't and can be sorted in a short spell of reading the Bug Buster topic.
On thinking of this I can suggest really basic things for code problems like, check the way you have written the source and ensure you have done blah blah correctly, and have spaces next to blah blah... remember that blah blah is not supported try this instead ???, if you get my drift. and for system you can have another part coping withthe problems associated with that. basically it would be to reduce the bugs reported that arenot DB and it helps people define a problem as being a,b or c.. then they can deal with it easier.
I know this may take a while to sort out, but I belive it would be of great assistance not only to you good people at DB and ensure a little more thinking before spurting off, but users of the sofware may be a little kinder too.
Just an idea.. post away your thoughts People of DB
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