I understand what you're saying to.... and I wish you the best of luck in your venture.
And YES, you are right... there are a lot of companies out there that just want your money, but don't want to give you the support.
I've found this out over the last few days, as I've been searching through loads of them looking for a decent host.
But with this hosting company I'm getting one2one support, no hidden charges, no minimum contract, no set up fees etc etc.
Plus I get all this >>
950mb Space with ability to password protect ANY folder
40gb Bandwidth
Unlimited E-mails, FTP and MySQL Databases
Unlimited SubDomains (subdomain.yourdomain.com e.g. http://orders.greatshopping.com/)
phpmyadmin
Personal CGI Bin
PHP 4
Perl
SSI (Server Side Includes for use with SHTML)
Telnet and SSH access (remote access via telnet possible)
Full control panel with uploading abilities
Custom 404 and other error pages via control panel
Analog and Webaliser website statistics
Many e-mail controls such as forwarders, auto responders and the like
Cron Job support
Domain Parking
24/7 365 Always on servers and FTP
I Sincerely wish you all the success in the world….. but at the end of the day, a lot of people will just want webspace + a little bandwidth….. and for the least amount of money possible.
Business is WAR !!!
Spec - AMD Athlon 1000mhz - 256mb DDR - Gforce2mx 400 TV out - 30gb HD - 19" Compaq - DVD rom - CDRW - Firewire - ATI TV card - All linked to another PC with higher spec