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FPSC Classic Product Chat / Download Help!

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SarusX
18
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Joined: 21st Jul 2005
Location: Behind u- thats where a rangers gonna be
Posted: 8th Sep 2005 01:36
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Can't establish connection --> files.fpscreator.com:21 @ Wed Sep 07 17:35:34 2005 (11004-100)
The requested name is valid and was found in the database, but it does not have the correct associated data being resolved for.

This is the message i get when i try to download from the FTP reccomended on FPSCreator.com! I need help!

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Evil stick
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Posted: 8th Sep 2005 01:39
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Do you have a FTP Program? follow the guide they give you.
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SarusX
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Posted: 8th Sep 2005 01:41
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yes, i got the core le they reccomended! heres a pic

Rick or someone, please help

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SarusX
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Posted: 8th Sep 2005 01:46
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please help, TGC

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SarusX
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Posted: 8th Sep 2005 01:56
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Come on, someone? did i get a bad username or password? ive tried using a different FTP client and it still wont work!

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RastaMan
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Location: East Coast, USA
Posted: 8th Sep 2005 02:32
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It appears to be a DNS issue. From the error message, DNS server knows the server name, but can not resolve it from what I can see from your shot. Can you ping the files server?

Click START, Click RUN

Type CMD and click OK

In the Command Window type, PING FILES.FPSCREATOR.COM
then hit enter

Whats it say?

C.Herlihy, MCSE
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SarusX
18
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Posted: 8th Sep 2005 02:38
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huh... when i type in CMD and enter, a commandwindow pops up, but then a message comes up and says some directories and then " the system is not suitable for running MS-DOS and Microsoft Windows applications." Then I have to close the command window.

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RastaMan
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Posted: 8th Sep 2005 02:38
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You should either see something like:

Reply from 72.36.165.86: bytes=32 time=49ms TTL=106

Which is good, then the problem is something else like a firewall.

or if you see:

Desination Host Unreachable
Then its a DNS issue and you have to take it up with you ISP.

C.Herlihy, MCSE
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SarusX
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Posted: 8th Sep 2005 02:39
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i dont see either, see my above post

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RastaMan
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Posted: 8th Sep 2005 02:41
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Whoa.. can you post a screenshot of what happens when you click START, RUN, and type CMD and click OK?

C.Herlihy, MCSE
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SarusX
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Posted: 8th Sep 2005 02:43
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ok, here it is

o, by the way, thanks so much for ur help. when it wouldnt work, i almost had a coronary

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RastaMan
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Posted: 8th Sep 2005 02:48
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Ouch, 16bit Sub System?? It should be 32bit.

Try START, RUN and type COMMAND and click ok. Same thing?

C.Herlihy, MCSE
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SarusX
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Posted: 8th Sep 2005 02:49
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ya, same thing

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RastaMan
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Posted: 8th Sep 2005 02:51
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Attach your AUTOEXEC.NT file here. Its in your C:\Windows\System32 directory.

C.Herlihy, MCSE
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SarusX
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Posted: 8th Sep 2005 02:55
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i think this is what you want

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RastaMan
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Posted: 8th Sep 2005 02:57
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One of the following files is corrupt:

Config.nt
Autoexec.nt
Command.com

It appears you may have a virus. Go to:

http://windowsxp.mvps.org/16bit.htm

to fix this problem, its very easy. Then try the above PING again to see if you can see the FTP server.

C.Herlihy, MCSE
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SarusX
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Posted: 8th Sep 2005 03:00
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am i missing these files, or do i need to do the whole cleanup shabang?

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RastaMan
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Posted: 8th Sep 2005 03:00
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I'll check back in 15 min to check your progress.

C.Herlihy, MCSE
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SarusX
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Posted: 8th Sep 2005 03:00
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see my above post

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RastaMan
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Posted: 8th Sep 2005 03:01
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I would replace the files first, but the clean up would not be a bad idea.. These files will just get corrupt again...

C.Herlihy, MCSE
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SarusX
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Posted: 8th Sep 2005 03:02
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okay, thanks so much for you help!!! i really appreciate this.
ill be back when im done.

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RastaMan
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Posted: 8th Sep 2005 03:04
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Download the Microsoft Spyware remover, its free.

http://www.microsoft.com/spyware

Run it, clean your system, replace the files from the site above, you should be fine.

By the way, the MCSE after my name (Microsoft Certified Systems Engineer). Don't worry, your problem is not a big one. It can easily be fixed.

C.Herlihy, MCSE
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SarusX
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Posted: 8th Sep 2005 03:06 Edited at: 8th Sep 2005 03:10
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ok, where exactly do these 3 files go? i am so dumb at computers

EDIT: Ive found where CONFIG and AUTOEXEC go, but not COMMAND.

oh, and i already have Microsoft AntiSPyware. Fabulous product. My dad is a computer technician, he's just busy now

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SarusX
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Posted: 8th Sep 2005 03:13
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help with COMMAND.COM please? dont know where to put it!

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RastaMan
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Posted: 8th Sep 2005 03:17
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Put it in the System32 folder

C.Herlihy, MCSE
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RastaMan
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Posted: 8th Sep 2005 03:18
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After that, reboot the machine, and try the ping command as said above.

C.Herlihy, MCSE
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SarusX
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Posted: 8th Sep 2005 03:18
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okay

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SarusX
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Posted: 8th Sep 2005 03:27
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ive done all that, i think, but i still get the "16-bit MS-DOS Subsystem path to the program that you are trying to start or install C:\Windows\System32\config.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application." error when i run>> CMD.

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SarusX
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Posted: 8th Sep 2005 03:40
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help?

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SarusX
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Posted: 8th Sep 2005 04:05
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Hey, it worked! It was just a firewall issue. My stupid ZoneAlarms blocked it last time. I prolly do have the virus, tho, so ill clean up my comp. Thanks for all your help!

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Music Man
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Posted: 8th Sep 2005 04:17
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for a great anti-virus solution that's also free for home use, try AVAST - you can download it on www.spychecker.com (but don't download much else, some things on that site are not too kosher - but avast is fine).

Avast will ask to do a boot time scan after you install it -= go ahead and do so - that will run a very good anti-virus scan in DOS - which is what you want. That should get rid of most nasties.

Also download winpatrol (again, it's free on the same site) - that's a great startup manager. Armed with those two things and zonealarm pro - you should be properly protected.

Mike
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SarusX
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Posted: 8th Sep 2005 04:19
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thanks musicman. i hate computers... and yet love them at the same time...

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