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FPSC Classic Product Chat / I'v send the money but no program

Author
Message
ChANAK
19
Years of Service
User Offline
Joined: 16th Aug 2005
Location:
Posted: 26th Sep 2005 13:43
Hi
I want to ask how many time it takes to send me email with the serial
I'v bought the program 3 day's ago and still nothing.
thanks

Bo with the bo the bang digi gigi goooooo
Richard Davey
Retired Moderator
22
Years of Service
User Offline
Joined: 30th Apr 2002
Location: On the Jupiter Probe
Posted: 26th Sep 2005 15:45
Under 24 hours (unless it's a weekend).

There are currently only 3 orders waiting approval, and those were ones that flagged-up "fraud check required" from WorldPay. So unless yours is one of those your download email has been sent - (we send emails to all "fraud" people asking them to verify their orders, so if you don't have an email from us yours isn't counted as one of those).

Far more common reasons people think we've not sent the details are (a) They paid with PayPal and have a different email address for payments, which is the one we send all details to (b) Junk/Spam filter ate it (c) They ordered using a different email address totally.

Basically - contact support if you've been waiting > 24 hours and haven't got anything at all.

People don't quit playing because they grow old.
They grow old because they quit playing.
ChANAK
19
Years of Service
User Offline
Joined: 16th Aug 2005
Location:
Posted: 26th Sep 2005 21:18
I'v ordered by bank\wire transfer and send the 10 digits on the email
that pop up after filing the:
adress
name
and other things


Bo with the bo the bang digi gigi goooooo

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