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3 Dimensional Chat / 3ds max 6 question

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MrNick
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Posted: 29th Nov 2005 02:16
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i got max 6 and installed (and registered) it however...
i get stuck on the loading screen saying that its loading mentalray.dlz (a very small file, from my understanding it's the MentalRay default plugin for max) and freezes, any suggestions?

"think about the risk of victory: life is short and so is glory... but death is forever..."
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Mucky Muck Ninja
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Posted: 29th Nov 2005 02:44 Edited at: 29th Nov 2005 02:47
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Lol...i forgot that other modellers actually spend enough time loading to have a screen for it :p
My suggestion would be to do as your avatar suggests :p
Im assuming you tried a demo of it first i hope? and if so, did it freeze in the demo?
Email their support and see if they know anything about their product
And...if none of that works...get blender!

Also, does it actually freeze(mouse stops) or does it just keep "loading", if so, how long did you wait? Reinstall maybe? Read sys reqs?

I hope they give refunds lol.


EDIT: LOL...i just noticed for the first time that i have 4 "w"s in the link in my sig

Im sick of Master Chief soo...ooga booga!!
Explain to me why some people pay money for 3d software? Its not 3d till its been blended. wwww.blender3d.org
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IanG
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Posted: 29th Nov 2005 11:02
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reinstalling might help, otherwise it might be caused by a scratched disk


amd athlon xp 2600+,1280mb,FX 5200 128mb,200gb,xp pro sp2
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MrNick
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Posted: 30th Nov 2005 02:11
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disk is fine.
this same piece of software worked BEFORE one this SAME computer before i formatted it. (yes i do hav vc drivers installed)

"think about the risk of victory: life is short and so is glory... but death is forever..."
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dark coder
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Posted: 30th Nov 2005 04:07
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contact tech support. as im not sure if anyone on the tgc forums is...


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Seppuku Arts
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Posted: 30th Nov 2005 23:50
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sounds like the best thing to do, the chances of a max user on here knowing is much more unlikely than a tech support knowing

Your signature has been erased by a mod because it's larger than 600x120...
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Joh
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Posted: 2nd Dec 2005 19:44
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So did just the loading freeze? or the pc. Mental ray does need some networking/tcpip setup, but just the default windows setup, you dont have to fiddle with it. This much I guess, as why IE is a required install for max6 and since I use zone alarm, it pops up when I launch max, if I deny it then the mentalray plugin does not load. Max continues to load fine though.
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GMX
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Posted: 3rd Dec 2005 20:03
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I have 3ds Max 8, I get an error like that but it doesn't freeze and I can do everything normally. Mental ray has something to do with rendering.

Hey, I'm still a newb, so expect lots of questions from me.
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dark coder
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Posted: 4th Dec 2005 13:16
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duh


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MrNick
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Posted: 7th Dec 2005 02:24
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Quote: "So did just the loading freeze? or the pc. Mental ray does need some networking/tcpip setup, but just the default windows setup, you dont have to fiddle with it. This much I guess, as why IE is a required install for max6 and since I use zone alarm, it pops up when I launch max, if I deny it then the mentalray plugin does not load. Max continues to load fine though. "

i have zone alarm too but how do i deny mental ray to load?

"think about the risk of victory: life is short and so is glory... but death is forever..."
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BenDstraw
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Posted: 7th Dec 2005 03:21
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@GMX: being renderer. I would think it has something to do with rendering

bored read my http://bendsthoughts.blogspot.com/
My site
http://www.thebendablestraw.5gigs.com
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Mucky Muck Ninja
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Posted: 7th Dec 2005 04:51
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It has quite a lot to do with rendering i think Anyway, personally i think that for a >$1000 program, if the loading doesn't work, its one hell of a rip off. Have you contacted their tech support yet?

Im sick of Master Chief soo...ooga booga!!
Explain to me why some people pay money for 3d software? Its not 3d till its been blended. wwww.blender3d.org
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Joh
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Posted: 7th Dec 2005 06:53
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Mentalray is a rendering engine. Unless you really need it, max's standard renderers are fine.

When I launch max, zonealarmpro pops up saying max is trying to access the internet. Its not really, just hooking itself up to the network for some ip/dns settings which it uses (im paraphrasing from a long techie explanation which I got lost myself). So I just click no if im not using mentalray. - Probably doesnt make much difference, just make me feel better when its not loading up stuff I dont need.

Did you reinstall? Might be the installation of the plugin got corrupted. Its been awhile since I installed it. Cant remember if you can opt not to install it. If all else fails, ask your supplier (they can be helpful sometimes) if you dont want to use up the your allocated disctreet support.
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MrNick
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Posted: 8th Dec 2005 02:07
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actually ive noticed a trend...
i think this had to do with my video card refusing to ray cast(strange i no). i had a s3 prosavage ddr video card (aka carp card)... this is the first time ive encountered a problem as strange as this... any suggestions?

"think about the risk of victory: life is short and so is glory... but death is forever..."
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Joh
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Posted: 8th Dec 2005 05:09
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Hmmmm. Maybe its not Mentalray. Its the last plugin to get loaded, so maybe its loaded, just that max freezes after that. I guess the usual checklists apply.

1. Update video drivers
2. Update DirectX drivers
(This one is very very funky. There was once I was working on AfterEffects. I exited to do some stuff in another app. Ran AE again and it would die after loading. Unistalled,Reinstalled, same thing. I just ran the dx installer, as part of my usual steps to take then all was fine)
3. I cant remember if on install if the video settings are in software mode. In Start-Programs-Discreet there's Change graphics mode. Try that.
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MrNick
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Posted: 9th Dec 2005 02:38
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hoho... it is mental ray... i deleted mentalray altogether from my max plugin directory and it started to work! yes! thnx a lot guys!

confusious said: "a man who stands on toilet is high on pot"
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dark coder
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Posted: 9th Dec 2005 09:43
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well its likely your menatal ray files were just corrupt or something as during loading all it does is load the menu settings and things for it, doesnt *cast rays* while loading or snything, and mr is very usefull it would be foolish to leave that as your solution.


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MrNick
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Posted: 11th Dec 2005 00:29
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hey, at least it works....

confusious said: "a man who stands on toilet is high on pot"
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tomazmb
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Posted: 11th Dec 2005 12:27
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Hello,

You should also update your software:

http://usa.autodesk.com/adsk/servlet/ps/dl/index?siteID=123112&id=2334435&linkID=5573636

Have a nice day,

Tomaz

Why some people take programming so seriously ?
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Seppuku Arts
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Posted: 11th Dec 2005 18:04
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I don't think you should have bought Max at this time, I mean its a rip off, especially if it don't work, and considering Maya just bought them out....I would expect a declining price now

Your signature has been erased by a mod because it's larger than 600x120...
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Joh
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Posted: 11th Dec 2005 18:46
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Yes. Do update. ServicePack at least. 7.5 Update fixes quite a few things and has enhancements. If you are using 8, well... There are known issues and Discreet are working to fix them. We are having some problems at my workplace (just the occasional crash,when pushed alittle far) but no major issues.

By the way Sep. Autodesk acquired Alias.
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Undercover Steve
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Posted: 12th Dec 2005 06:18
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lol. Sep just got pwned, with the correct statement

We have fallen Into an abyss! Dear God captian! There all Bars.
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IanG
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Posted: 12th Dec 2005 12:25 Edited at: 12th Dec 2005 12:26
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Quote: "just the occasional crash,when pushed alittle far"

that happens with the majority of version of max

Quote: "considering Maya just bought them out....I would expect a declining price now"

autodesk are buying alias out, as far as i know it hasn't been finished yet

a lot of people are saying how they will combine them together - i personally think this will be a great loss and you'll probably find they won't - they work too differently under the hood, nd the market loss it would result in would be stupid - i reckon maya will be tailored more towards films and max more for games


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MrNick
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Posted: 16th Dec 2005 02:12
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umm... yeah i did update but it dosn't quite solve the mental ray problem

confusious said: "a man who stands on toilet is high on pot"
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