I don't think you can download FPSC anymore as this was really a favour to the people who bought EA and didn't want to pay extra for the boxed version.
I may be wrong, but this was the original idea.
Mauybe you should keep in mind it's nearly christmas, generally a bad time to buy anything.
There's no phone number because they have a perfectly adequate on-line support system. Just go to the bottom of this page and click the "try here" link.
If you want to pay cash or are paranoid about on-line transactions (like me) you can always pay using Western Union, who have agents everywhere.
instinct is more valuable than intelligence.....