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FPSC Classic Product Chat / [LOCKED] Lack of response from support team

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tcole
17
Years of Service
User Offline
Joined: 10th Jan 2007
Location:
Posted: 11th Jan 2007 01:57
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I have a major issue with support.
I ordered and paid for a model pack back on the 25th Dec 2006.

I am still waiting for details on how to download this.

This user account is not the one that I used to order the product and I can't reset password on the correct one.

Is there anyone on this forum that can get some action for me, please?

My next step will be to get try and get a refund via paypal.

Cheers

tcole
Rotorua
New Zealand
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FredP
Retired Moderator
18
Years of Service
User Offline
Joined: 27th Feb 2006
Location: Indiana
Posted: 11th Jan 2007 03:04
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Quote: "Order & Billing Support is provided here, not in these forums."

Below your post...you will have to deal with them.
We can't help you.
There are several things.
Are you checking the e-mail address that you gave to TGC when you ordered?
Did you look in your spam folder just to make sure it wasn't in there?
Click the profile button and click on the Orders button.
If you bought something and it was approved it will be there...unless your forum profile has a different e-mail address than the one you ordered with.

http://www.wembley1967.com
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