I have tried running it on my laptop with both XP and Vista installed and it ran perfectly. It just doesnt run on my desktop which is running a Phenom X4 CPU, it seems to be a common problem because many people on the forums have the same problem and they are running the same CPU. It seems a little strange I know, but it seems to be the only explanation as of now.
As for the respect, I'm not so sure. It is a great product for sho, but selling a product and not supplying any support what so ever is bad of him.
I spoke with someone from TGC about this and they said that if he is no longer providing support they are going to drop the product from their lineup.
It is a shame though because this is a nice little tool, but what can you do.
WARNING! The author of this post is most probably drunk or asleep.