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Geek Culture / Steam Users - Potential Fraud

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Seppuku Arts
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Joined: 18th Aug 2004
Location: Cambridgeshire, England
Posted: 19th Nov 2011 13:05
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You might have received a warning about Steam being hacked and people's details being stolen. If not, you can read more:

http://www.giantbomb.com/news/valve-admits-steam-intrusion-no-current-evidence-of-fraud/3802/

They say there's currently no evidence of fraud and they suggest that you change your passwords. But also, it might also be worth checking with your bank.

Basically I got a call yesterday from my bank saying that somebody has access to my bank details and that I could be a victim of fraud, I went through my previous transactions, went along to my bank today to check that the people who called me were in fact my bank (you can never be too sure), to check the previous transactions myself and they're locking all payments for that card and are sending me a new one.

Good news is, no money has been stolen, but I suspect that Steam's recent issues and this fraud threat are related. So it should be worth keeping an eye out.

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Quik
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Location: Equestria!
Posted: 19th Nov 2011 13:38
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thanks for the heads up! I did change my password though, and i checked my bank and all my money is still there (not that its any much.. xD)


The result of origin.. Oh and ponies
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Thraxas
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Posted: 20th Nov 2011 12:02
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I'm amazed at how little fuss has been made over this compared to the PSN hack.

Valve has said that credit card info has potentially been stolen, and I'm not seeing much about it online. Everyone was all over Sony and their 'slack' security but the same level of hate is just not there for Valve.

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JLMoondog
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Posted: 20th Nov 2011 13:20
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I read about this a few weeks ago, and Valve sent emails out stating that to yes watch your credit or bank transactions, but there shouldn't be any concern. Any info taken is so heavily encrypted it would take 1/4th of the universe's life to crack(I think that's how they put it). They also let slide that because of this they'll be giving out free copies of Portal 2 and DOTA 2 to users.

Thraxas:
I think the difference between the two is Valve was very upfront and transparent about the situation. They've always been honest with everything they've done(that's my opinion).

On the other hand I've heard of Sony being labeled an 'evil company'. I've personally never had a problem with their products, though I don't own a PS3 so I can't comment on their hacked experiences.

http://www.jlmoondog.com/
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Insert Name Here
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Location: Worcester, England
Posted: 20th Nov 2011 14:29
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Quote: "Valve has said that credit card info has potentially been stolen, and I'm not seeing much about it online. Everyone was all over Sony and their 'slack' security but the same level of hate is just not there for Valve."


PSN was down for about a month - steam had no downtime. Also, Sony were storing customer information in plain text, Valve had heavy encryption.

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Slayer267
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Posted: 20th Nov 2011 15:45
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LMAO! I was right not to trust valve!!!

EPIC HELP! EPIC PWNAGE

www.Carnageproductions.webs.com
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Insert Name Here
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Posted: 20th Nov 2011 15:48
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Quote: "LMAO! I was right not to trust valve!!!"

Quite frankly, if you store your info on any online location and expect it to be 100% safe from hackers you're a moron - including being on this website so I'm unsure what your point is.

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Dark Frager
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Posted: 20th Nov 2011 16:27
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First PSN, then Steam, what now? Xbox live?

"I guarantee you'll miss me, 'cause you changed the way you kissed me." www.youtube.com/TheDarkFrager
Spare 2 seconds of your life and subscribe to me please.
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Metal Devil123
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Posted: 20th Nov 2011 16:29
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I never gave any of my details to steam, as I never bought any games or anything there, I like to own the cases and disks and all that stuff (it's not weird right, altho it takes a lot of space over time) so that is the reason, I don't have to worry about this steam thing at the moment... if I understood this situation right.

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Seppuku Arts
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Posted: 20th Nov 2011 18:18
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Quote: "I like to own the cases and disks and all that stuff (it's not weird right, altho it takes a lot of space over time) so that is the reason, I don't have to worry about this steam thing at the moment... if I understood this situation right."


I tend to be same, but I buy Indie games from Steam and of course, some games force you to have it on Steam.

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Grog Grueslayer
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Posted: 20th Nov 2011 18:25
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Quote: "They say there's currently no evidence of fraud and they suggest that you change your passwords. But also, it might also be worth checking with your bank."


I wonder why they think changing our Steam passwords would help secure our credit card or bank info. If somebody accessed our Steam accounts the most they could do is download our games and/or buy us more games.

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Quik
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Location: Equestria!
Posted: 20th Nov 2011 18:26
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Quote: " If somebody accessed our Steam accounts the most they could do is download our games and/or buy us more games."


or GIVE THEM ALL AWAY?
and if they have access to your account but havent gottenahold of your bank info

etc etc, its a good idea to change it, simple as that


The result of origin.. Oh and ponies
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swissolo
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Posted: 20th Nov 2011 18:32
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These events happen to just about any company over time... Though so far it seems this attack was more aimed to prove it could be done, other than steal information. I haven't heard any for sure claims anything was taken, its possible... But I don't let steam keep my credit card information anyways so... I'm (mostly) safe.

swis
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Thraxas
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Posted: 20th Nov 2011 22:21
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Quote: "PSN was down for about a month - steam had no downtime. Also, Sony were storing customer information in plain text, Valve had heavy encryption."


It took Valve the same amount of time to admit that credit card information could have compromised as Sony, and can I please have a link to where it was confirmed that Sony stored that info in plain text. From the things I read it was also encrypted.

Yes it was down for a month and Steam wasn't but the majority of the things I read were about people accessing credit card information, which is the same thing that has happened here.

I couldn't less either way as I don't store my details on Steam or PSN.

I was just pointing out how funny the online community is. Sony/Microsoft = evil, Valve = awesome. Even though, in Australia, at least there is no saving passed onto the consumer for buying from Steam, it's sometimes more expensive than retail.

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Vent
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Posted: 20th Nov 2011 22:25
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Quote: "LMAO! I was right not to trust valve!!!"


Credit card fraud is hilarious



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Neuro Fuzzy
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Posted: 20th Nov 2011 22:40
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That's why I always pay through paypal or some other service (google payment stuff). The fewer places that have my info the better.


Quote: "Quite frankly, if you store your info on any online location and expect it to be 100% safe from hackers you're a moron - including being on this website so I'm unsure what your point is."

STOP THAT! Who said anyone expected it to be 100% safe from hackers?!

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Jeku
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Posted: 21st Nov 2011 00:04 Edited at: 21st Nov 2011 00:04
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Quote: "I'm amazed at how little fuss has been made over this compared to the PSN hack."


As has been said before, PSN was down for several months. This is hardly comparable. And the passwords were stored in plain text.

I'll find a link for you, but it's pretty well known.

EDIT:

Anyways, I have no qualms about using my credit card online. I mean, I gave the pizza guy my credit card last night. Surely that's more unsafe? Also, just make sure you monitor your credit card statements. You shouldn't be held accountable for someone stealing your card.


Software Engineer - Metamoki
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Insert Name Here
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Posted: 21st Nov 2011 00:13 Edited at: 21st Nov 2011 00:16
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Quote: "STOP THAT! Who said anyone expected it to be 100% safe from hackers?!"

Well when he said he was right not to 'trust' Valve I kinda assumed he expected them to be 100% secure which is silly.

Maybe I didn't make my point clear: No internet stored data ANYWHERE is completely uncrackable. That's just the risk everyone takes. There's no trust about it, it's just who happens to be targeted by who. For some reason these blokes decided to target Valve, but you can pretty much guarrantee that whoever they picked they could have hacked into.

EDIT:
Quote: "
It took Valve the same amount of time to admit that credit card information could have compromised as Sony, and can I please have a link to where it was confirmed that Sony stored that info in plain text. From the things I read it was also encrypted."


Whoop, soory, from what I gather passwords were stored in plain text, no credit card info or anything like that. Should've made that clear

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Seppuku Arts
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Posted: 21st Nov 2011 01:20 Edited at: 21st Nov 2011 01:20
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Quote: "Anyways, I have no qualms about using my credit card online. I mean, I gave the pizza guy my credit card last night. Surely that's more unsafe? Also, just make sure you monitor your credit card statements. You shouldn't be held accountable for someone stealing your card."


Pretty much. If you can spot anything wrong before your bank does, you can take immediate measures to stop further fraud on your account. Of course, you don't want it to happen so obviously you'll take preventative measures, but regardless of whether you're using your card online or in real life there's always some way somebody can get your details if they want them. And paranoia of course isn't the healthy option.


Anyway despite Steam's little issue, nobody can make use of the details they've stolen, if they manage to decrypt the data. Though I do have to deal with the annoyance of waiting 5-7 working days and withdrawing money by walking into the bank with ID. And entering new info next time I do internet shopping to update my accounts.

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Virtual Nomad
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Posted: 21st Nov 2011 04:37
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Quote: "I gave the pizza guy my credit card last night"


please tell me you've discovered Zachary's by now? this knowledge and experience should be a requirement before residence is allowed!

Virtual Nomad @ California, USA . DBPro V7.5
AMD Phenom™ X4 9750 Quad-Core @ 2.4 GHz . 8 GB PC2-6400 RAM
ATI Radeon HD 3650 @ 512 MB . Vista Home Premium 64 Bit
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