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AppGameKit Classic Chat / AGK Particle Sandbox Problem

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Sh4d0xx
9
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Joined: 5th Dec 2014
Location: United Kingdom
Posted: 6th Dec 2014 03:22
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Hello guys,

I seem to be having a problem running the particle sandbox on my system. Shortly after purchase a few days ago, I have been unsuccessful in making it work in-spite of various system configuration changes including compatibility modes on windows 7 and even xp.

The basic specifications are Intel Celeron N2820 with Intel HD graphics, & 4gb of RAM.. The system is brand new and has no recorded issues (I run Unity Game engine with no problems). In other words, the application should run fine.

I have sent 3 emails to customer support, and had no reply or acknowledgement so far....

As you can understand, this is suddenly making me afraid of my AGK2 purchase too.

Can anyone please help ? As the lack of Customer Service acknowledgement is a little bit frustrating.

Thanks

isgltd (2014)
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JimHawkins
14
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Joined: 26th Jul 2009
Location: Hull - UK
Posted: 6th Dec 2014 08:51
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Do you mean you can't run AppGameKit or you can't run the particle demo?

-- Jim - When is there going to be a release?
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xCept
21
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Joined: 15th Dec 2002
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Posted: 7th Dec 2014 07:01
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What precisely does it do when you try to run it. On my machine my antivirus would sometimes flag the executable as suspicious and would block it. I think it is due to how the data is packaged.
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Alien Menace
AGK Developer
19
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Joined: 11th Jan 2005
Location: Earth (just visiting)
Posted: 7th Dec 2014 08:43
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Same here, Kaspersky flags it as a virus and automatically deletes it. Would be nice if this were repackaged in a way to avoid this.

Apps published: 4
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JimHawkins
14
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Joined: 26th Jul 2009
Location: Hull - UK
Posted: 7th Dec 2014 09:59
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MSI installers are less likely to be blocked than EXEs.

-- Jim - When is there going to be a release?
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Rich Dersheimer
AGK Developer
14
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Joined: 1st Jul 2009
Location: Inside the box
Posted: 7th Dec 2014 19:33
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isgltd - What is it doing? Does it run at all?

Sometimes virus protection programs will delete executables that don't have a large number of users - they flag it as "not frequently seen" and don't trust it.

Please respond with details on what happens when you try to run it.

- Rich

dersheimer.com
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xCept
21
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Joined: 15th Dec 2002
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Posted: 7th Dec 2014 20:00 Edited at: 7th Dec 2014 20:00
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I just installed my copy of Particle Sandbox (Windows 8.1) and likewise cannot get the installed EXE to launch at all. No errors or alerts, just nothing happens when I try to launch. This includes running as admin and all compatibility modes. I do not have any antivirus software except MalwareBytes which does not indicate it has blocked it.
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Rich Dersheimer
AGK Developer
14
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Joined: 1st Jul 2009
Location: Inside the box
Posted: 7th Dec 2014 21:20 Edited at: 7th Dec 2014 22:15
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xCept - I'm not sure if the Smart Packer Pro version that I used works with windows 8, I don't have a windows 8 machine.

I'll see if I can get you a version that works though.

EDIT: I tried emailing you from the forum link for your email, but it could not be delivered. If you will send me an email from a good address, I'll try again.
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Rich Dersheimer
AGK Developer
14
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Joined: 1st Jul 2009
Location: Inside the box
Posted: 7th Dec 2014 22:17
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Likewise, anyone who has purchased Particle Sandbox - if it won't run, email me and I'll see what I can do.

Rich
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Sh4d0xx
9
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Joined: 5th Dec 2014
Location: United Kingdom
Posted: 8th Dec 2014 11:27
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Hello guys!

Sorry for the late reply and many thanks for all your answers!

Just like xCept has mentioned, it simply does nothing when I double click on it, and even fails to load after messing around with compatibility settings quite a bit.

:-( It's a shame because AppGameKit 2 is simply amazing!

Quite simply the most capable 2D development solution on the market (and most underrated).

If you guys continue along this path with AppGameKit 2, the more popular solutions (drag and drop) will be in trouble soon!

But first! AppGameKit Sandbox must be fixed!

Many Thanks

isgltd (2014)
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Sh4d0xx
9
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Joined: 5th Dec 2014
Location: United Kingdom
Posted: 9th Dec 2014 08:58
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Hello guys!

A big thank you to Rich who has been able to help me solve the problem!

AGK PS is working perfectly now.

Baaaaaack to work 3

Proof!

isgltd (2014)

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KeithTX
9
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Joined: 2nd Jun 2014
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Posted: 28th Dec 2014 03:50
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isgltd, how did you get it working> I've email Rich twice but haven't heard back, I'm still stuck with a non working particle sandbox.

-Keith
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Rich Dersheimer
AGK Developer
14
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Joined: 1st Jul 2009
Location: Inside the box
Posted: 29th Dec 2014 08:09 Edited at: 29th Dec 2014 08:20
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Keith, I must have missed your emails. Did you mail me at rdersheimer@comcast.net? Please try me again at that address.

Never mind, I just found your email, a reply is on the way!
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mrniceguy
18
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Joined: 5th Oct 2005
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Posted: 29th Dec 2014 10:57
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@Rich

Smart Packer Pro (X) supports Windows 8.

Smart Packer Pro - Distribute games and applications
V-Packer for Games - Compress your game files into one executable
Flash Packer - Pack your Flash movies
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Rich Dersheimer
AGK Developer
14
Years of Service
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Joined: 1st Jul 2009
Location: Inside the box
Posted: 29th Dec 2014 14:49
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Keith, my reply to your gmail address was aborted, not sure why. Do you have another email account? If so, please send me an email from it.
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