Actually you are both correct and incorrect.
While I was using EA and beta testing V1 TGC had a lot of reports from this forum and beta testers relating to issues, bugs and also users suggestions for improvement or adding of additional features and functions to consider.
I personally added to the list in the beta testers forum at the time - requests for consideration to be given to many of the feature requests felt by forum members to be of importance to be added - such as save load and larger world size plus numerous others and also some suggestions of my own.
In truth by the time beta testers were involved in testing V1 the looming release date had ensured that most of the requests would never get the chance to be implimented as far too little time was available.
Almost all of the time of some months that I was invlolved in beta testing were spent with testers finding and TGC crushing bugs and fixing issues following the addition of Physics and other developments which was on the cards from TGC in any case and not due to user suggestion at all and the changed AI which is better or worse depending upon opinion together with the change to animation frame sets was related to numerous issues.
It is true to say that some improvements were made following both FPSC forum users comments and findings and supported by testers and TGC themselves all being at one with the suggestions, but by and large these were few and far between with the majority of requests being just impossible to consider in preference to TGC just getting many critical bugs, stability and show stopping issues fixed before release. If you think FPSC has some bugs or issues now - then believe me it would have had many more had TGC not squashed hundreds of them.
So its not a matter of TGC not listening - at all - TGC do listen and always did and if they are able to accommodate users requests they will do so.
In the case of V1 it was impossible for TGC and Lee in particular at that time to do anything more humanly possible than was done - time just ran out.
I have said this before here in the past - and for those who have no idea - Lee - I know had very little sleep indeed for some months in the run up to the V1 release and I know cos I often was in communication with him via e.mail throughout the day and night whilst beta testing. No one could have done more.
TGC will have a plan for post V1 inkeeping with their internal designs for the product and additionally to that users suggestions are of value and should be continued to be made and wherever possible I would suggest that TGC will impliment those that are seen as of importance to users and recognised as of the same importance to game makers in general in enhancing the games they make if they are able to do so.
To suggest that TGC do not listen to users I believe is incorrect - though for many reasons they may not be able to accomodate all or any particular request.
Keep making requests but have some patience as again TGC cant go any faster than they can go - FPSC will get its update when and if TGC see it as appropriate to do so and not before and they as you know wont and cant be influenced in any timed schedule for that.
Think Ive posted enough in this thread now so I will leave it to you guys to contemplate further if you wish.
"I am and forever will be your friend"