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AppGameKit Classic Chat / Anyone have a sprite sheet not appearing issue?

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ManOfActionTM
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Joined: 16th May 2011
Location: Sahuarita, Arizona
Posted: 4th Mar 2013 21:30
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One of our designers is running Win7 and last week the game ran fine on his machine. Today it doesn't display anything using a sprite sheet. The background shows up, the text shows up, but not anything using the sprite sheet.

We've tested it on all of our other machines, and it works great.

If anyone has had this issue before, please let us know, as we are completely stumped.

Thanks!
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Ancient Lady
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Joined: 17th Mar 2004
Location: Anchorage, Alaska, USA
Posted: 4th Mar 2013 21:41
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What changed on the designer's computer?

Cheers,
Ancient Lady
AGK Community Tester and AppGameKit Master
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ManOfActionTM
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Posted: 4th Mar 2013 21:42
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As far as he knows, he's only installed Adobe Premier CS2
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Ancient Lady
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Posted: 4th Mar 2013 22:04
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As painful as it sounds, has he tried uninstalling CS2 and seeing if the app works again?

Or rebuild/reinstall the app and see if that fixes it?

Cheers,
Ancient Lady
AGK Community Tester and AppGameKit Master
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ManOfActionTM
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Posted: 4th Mar 2013 22:29
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We did the rebuild/reinstall, and had no luck with that.

I'll ask him to uninstall premeire, and let you know if we have any success with that.
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ManOfActionTM
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Posted: 5th Mar 2013 05:14
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Okay, he uninstalled premiere, same issue.

Any other thoughts?
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Kobaltic
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Location: PA, USA
Posted: 5th Mar 2013 06:08
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Did they get deleted or move by accident?
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ManOfActionTM
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Posted: 5th Mar 2013 06:12
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Per the designer, he sees them in the correct folder...
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Digital Awakening
AGK Developer
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Joined: 27th Aug 2002
Location: Sweden
Posted: 5th Mar 2013 09:10
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By any chance did the size of the sprite sheet increase? The maximum size of an image is decided by the graphics card. You should not use images larger than 1024x1024 or you may run into problems with mobile devices.


Demo 3 is out now!
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ManOfActionTM
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Posted: 5th Mar 2013 16:09
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That's an interesting thought.

So if the maximum size should only be 1024x1024, what do people do for the iPad 3?
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baxslash
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Posted: 5th Mar 2013 16:22
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It's best to have a variety of image sizes for different devices. I would normally check the device and use larger sizes for iPad 3, Windows or Mac, mid sizes (up to 1024) for older iOS devices check the size of the display to decide if I want to go any smaller than that. It depends on where you are selling and what kind of level of quality you want on the higher end devices really.


this.mess = abs(sin(times#))
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ManOfActionTM
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Posted: 5th Mar 2013 16:24
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Alright, well, I'm going to assume for the moment that my designer has a terrible video card is going to be lumped in to the iOS size.

I'll report back to say whether shrinking it to 1024x1024 worked
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ManOfActionTM
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Posted: 5th Mar 2013 22:44
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So from the last post we rolled back to our previous sprite sheet size and that worked. The main difference was the size of the images (older one was 4096x409x), so we limited the size (for now) to 4096x4096 and it works!

(we'll lower the limit for mobile devices)
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Digital Awakening
AGK Developer
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Posted: 6th Mar 2013 08:29
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That's a big image. No wonder you run into problems on PC. For PC 4096x4096 should be max.


Demo 3 is out now!
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