Sorry your browser is not supported!

You are using an outdated browser that does not support modern web technologies, in order to use this site please update to a new browser.

Browsers supported include Chrome, FireFox, Safari, Opera, Internet Explorer 10+ or Microsoft Edge.

AppGameKit Classic Chat / AGK V2 kickstarter pledge refund

Author
Message
Santman
13
Years of Service
User Offline
Joined: 15th Sep 2011
Location: Inverness
Posted: 3rd Mar 2014 20:13
Hi there.

Can someone at TGC please post details on how to request a refund of pledges made for the V2 here? I've waited patiently and even defended TGC however enough is enough...I didn't pledge to the kickstarter so that you could develop your own software. You have failed to deliver on pretty much everything you said you would deliver, and provided no decent reasons for it. So under the terms of kickstarter I would like details on how to obtain a refund please.

No hard feelings, I just don't want to support you anymore.
easter bunny
12
Years of Service
User Offline
Joined: 20th Nov 2012
Playing: Dota 2
Posted: 4th Mar 2014 00:13
Perhaps you should contact TGC directly through email, you might get a response quicker that way

Phaelax
DBPro Master
21
Years of Service
User Offline
Joined: 16th Apr 2003
Location: Metropia
Posted: 4th Mar 2014 00:18
According to their kickstarter, of which they've earned 600% of their targeted goal, all features except for Win8 phone were scheduled to be completed by now. I never pledged for V2, so how much of this has actually be accomplished so far?

xCept
21
Years of Service
User Offline
Joined: 15th Dec 2002
Location:
Posted: 4th Mar 2014 00:58 Edited at: 4th Mar 2014 00:59
Try sending an email directly to rick@thegamecreators.com. Not sure if TGC can still reverse the transaction with the credit card company since it has been so long or if they'd have to send money via PayPal.

I can certainly understand your frustration. When I saw the Kickstarter update last week I was hoping for a detailed explanation of why things were taking so long and some form of apology to the 1000+ backers. Instead, it was one sentence to state that the shirts were shipped with no development update what-so-ever. That was the first Kickstarter update in 9 weeks.

Quote: "According to their kickstarter, of which they've earned 600% of their targeted goal, all features except for Win8 phone were scheduled to be completed by now. I never pledged for V2, so how much of this has actually be accomplished so far?"


So far, just a portion of the original 2D enhancements have been added with a single alpha release for Windows a couple months ago [and one patch with minor bug fixes]. OUYA integration is not yet available nor any of the subsequent goals (3D, physics, IDE updates, etc). Some of the 2D enhancements remain buggy at best and no support for other platforms yet exists. The PayPal companion to Kickstarter also raised thousands more than the official campaign.
Pawprints
13
Years of Service
User Offline
Joined: 11th Oct 2011
Location:
Posted: 4th Mar 2014 05:50
"If the problems are severe enough that the creator can't fulfill their project, creators need to find a resolution. Steps could include offering refunds, detailing exactly how funds were used, and other actions to satisfy backers. "

Time has ticked on and we've passed the estimated times significantly. I've been asking my self when the above applies. We need a decent and honest update. It's not a huge request and I've learnt with other projects (Leap motion, Open Pandora) that you'll be respected for it even if it doesn't go down so well. We backed a multi platform project and we've not seen a single video / build that instills confidence that we're anywhere near this. This will not end well for TGC's reputation especially after Lee's recent speech (good to see he's not abandoned AppGameKit completely).

So for me I just want a real and honest update. Not a 10 page essay just a few paragraphs with real details. Stuff happens, we get that but silence isn't golden...

and remember... Patience is a virtue but it can run out....... One final copy and paste for good measure. Please TGC sort this it's important to us all......


Is a creator legally obligated to fulfill the promises of their project?

Yes. Kickstarter's Terms of Use require creators to fulfill all rewards of their project or refund any backer whose reward they do not or cannot fulfill. (This is what creators see before they launch.) We crafted these terms to create a legal requirement for creators to follow through on their projects, and to give backers a recourse if they don't. We hope that backers will consider using this provision only in cases where they feel that a creator has not made a good faith effort to complete the project and fulfill.

If it's not broken don't keep trying to fix it.
bjadams
AGK Backer
16
Years of Service
User Offline
Joined: 29th Mar 2008
Location:
Posted: 4th Mar 2014 15:26
i have 2 projects which i started with AppGameKit v1 which i need to finish by the end of march.

i think if agk v2 for ios & android won't come out by end of march then i think i will have no use for it, as i will have to use agk v1 which i had already paid for, so the kickstarter was useless money

once again TGC are not thinking of their users first
DMJ
13
Years of Service
User Offline
Joined: 6th Sep 2011
Location: Australia
Posted: 4th Mar 2014 19:27
I'm pretty frustrated as well. We paid for AppGameKit version 2 but instead of developing AppGameKit, TGC develops the FPS creator with the money.
bjadams
AGK Backer
16
Years of Service
User Offline
Joined: 29th Mar 2008
Location:
Posted: 4th Mar 2014 22:35
my biggest worry is, even if AppGameKit v2 is finished one day, then what happens afterwards? will it be still maintained or left to grow old & useless... this makes it very hard to start new projects with AGK
SoftMotion3D
AGK Developer
19
Years of Service
User Offline
Joined: 24th Aug 2005
Location: Calgary,Alberta
Posted: 5th Mar 2014 02:53 Edited at: 5th Mar 2014 03:01
omg... using agkv2 funding for fpsc r.... oh what a shameful thing if true. I had someone email me about a t-shirt for being a backer about 2 months ago...and that was the last I heard of anything.

TGC is a perfect example of what not to do as a developer... never take any money from anyone unless your product is usable / or finished which agk v2 is not currently usable and sure as hell not even close to being finished.

I however am still able to barely use agk v1 so I will continue to wait but there has been times when I've been asking myself...why not use dbpro for this instead as it has more functionality.

As far as my investment goes for agk v2... I will continue to be patient. I feel bad for the guy that pledged 1k and thought they would have a usable product by now.

tornado
19
Years of Service
User Offline
Joined: 21st Jul 2005
Location:
Posted: 5th Mar 2014 06:07
My vote for everything said above. I won't request a refund, but pretty much happy that I've switched early enough to other cross-platform dev software. There are some options out there, even those that are free for indie devs.
Enough said, V2 seems to be a bad deal, guys.

Kezzla
16
Years of Service
User Offline
Joined: 21st Aug 2008
Location: Where beer does flow and men chunder
Posted: 5th Mar 2014 07:58
I am waiting patiently, but agree that better communication is a must. I have found the lack of updates strange and is the main source of my complaint. give us any sort of news so we know the project hasn't sunk.

To Err is Human...
To Arr is Pirate!
Cliff Mellangard 3DEGS
Developer
18
Years of Service
User Offline
Joined: 20th Feb 2006
Location: Sweden
Posted: 5th Mar 2014 08:40
When I look at wath I payed for agk 1-2 and wath the others charge so are I ok with a longer dev time.

But if they use agk funds to pay for fpsc so are I sad as that funding failed on kick starter?

But fpsc is the mayor title that keeps tgc above the wather to give us these cheap tools.

I would really want some better performance in agk as fullscreen operations is uber slow compared to others.

Android 2.3 , ZTE Skate , 480x800 , 800 mhz , Samsung Galaxy Y , 240x320 , 832 mhz , Sony ericson arc 480x854 , 1 ghz
Android 4.0 , Dmtech 3g 9738B , 1024x768 , 9.7 inches , 1.2 ghz
JimHawkins
15
Years of Service
User Offline
Joined: 26th Jul 2009
Location: Hull - UK
Posted: 5th Mar 2014 08:47
I don't see any evidence that AppGameKit Kickstarter funds are being used for FPSC-R development. That has its own fund.

-- Jim - When is there going to be a release?
LittlePIC
13
Years of Service
User Offline
Joined: 19th Oct 2011
Location:
Posted: 5th Mar 2014 10:23
Yeah. OK. Everyone just step away from the screens for a moment and release the keyboard. Think jumping to the wrong conclusion too quickly. AppGameKit v1 I purchased full price and went on the journey. V2 will be no different. Scheduled achievements are just approximates. There's isn't a smoking gun yet. Actually not even a loaded weapon as I see it
Understand above frustrations but don't the FPS reloaded is getting all the time ,dollars or attention.
Santman
13
Years of Service
User Offline
Joined: 15th Sep 2011
Location: Inverness
Posted: 5th Mar 2014 10:48
Hi all. Just to clear one thing up, I wasn't referring to fpsr with my initial comment about developing thier own software, I was referring to another thread where it was said Paul had been working on the driving apps and not v2. Rik responded by saying that they "had freed up paul" which I took as a confirmation that he wasn't working on Agk.

And littlepic, it's not a smoking gun - I'm quite serious in my request, I would like my money back. And I have to say, I'm super confident that tgc haven't commented here, even an acknowledgement. I started this as a thread so they'd see I wasn't the only one who had enough, if indeed I wasn't, and that seems clear. So I'm not speaking for everyone else, but I most Def, 100%, want my pledge back. Like I said, no hard feelings, and I still develop in v1, but I think v2 has been a sham and I'm not supporting it anymore. That's all.
JimHawkins
15
Years of Service
User Offline
Joined: 26th Jul 2009
Location: Hull - UK
Posted: 5th Mar 2014 11:05
If you're that serious I suggest that you email directly to Rick or Lee - who are Directors of the company. A forum is not really the place to make complaints and expect action.

-- Jim - When is there going to be a release?
The Zoq2
15
Years of Service
User Offline
Joined: 4th Nov 2009
Location: Linköping, Sweden
Posted: 5th Mar 2014 11:25
Quote: "Rik responded by saying that they "had freed up paul" which I took as a confirmation that he wasn't working on Agk"


I think what he meant by that was that he had freed up paul from working on the driving thing to let him work on AppGameKit again

Say ONE stupid thing and it ends up as a forum signature forever. - Neuro Fuzzy
Markus
Valued Member
20
Years of Service
User Offline
Joined: 10th Apr 2004
Location: Germany
Posted: 5th Mar 2014 12:55
OT
hmm, i know from the beginning that the scheduled date for v2 is impossible for one worker.
paul had also work on version before because it was important.
also i saw v2 go forward. so calm down.

AGK 108 (B)19 : Windows 8.1 Pro 64 Bit : AMD Radeon HD 6670
MrValentine
AGK Backer
13
Years of Service
User Offline
Joined: 5th Dec 2010
Playing: FFVII
Posted: 5th Mar 2014 13:05
Did you not get the beta?

I too bought V1 shortly after its inception unto the public and paid full price, never used it beyond the samples, was waiting for 3D, and still not touching it... using other tools for my cross platform apps, but DBPro remains my core 'Prototyping' toolset...

I backed the kickstarter solely to support TGC, I felt less strongly to back the FPSC pledge as it was just not for me, I am not fond of FPSC prefer them to work on their coding tools...

I support TGC for being my introduction to programming and for the affordability and usability of their tools...

As such I am not bothered about the release schedule of V2, but I can feel your frustration...

However...

1- KS Projects are not required to produce anything, though it is the aim of the KS Site...
2- Goals are not set in stone for any project...
3- Cake is not real...
4- Anything to do with CODE is never set in stone, so delays are inevitable...

As suggested, and you have not mentioned yet whether you have, email Rick or Lee, Rick I have met and is a cool guy I must say... but do give them some time to reply, a day or three...

I do hope you would rather stand by your pledge, but what level did you pledge at? if above £25 then I can understand...

xGEKKOx
AGK Master
15
Years of Service
User Offline
Joined: 7th Dec 2008
Location: Italy
Posted: 5th Mar 2014 13:21
I hate to say it, but the reason i didn't pledged, was....
I tough they never would be able to respect the roadmap they described in the KickStarter...

So..... i told you!!!


Long life to Steve!
Digital Awakening
AGK Developer
22
Years of Service
User Offline
Joined: 27th Aug 2002
Location: Sweden
Posted: 5th Mar 2014 13:23
TGC needs to learn that the world moves at a much faster pace then what they believe. They also need to understand how much this hurts their reputation as a company. I only pledged the lowest amount for v2 because I wasn't happy their business decisions back then, and I am currently glad I didn't pay more. I am willing to pay for what I want, but what I want is sadly not on offer.

What good does it do when Lee talks AppGameKit at MWC, when people who looks into it realizes that AppGameKit can't deliver? When new devs are thinking about what engine they are going to use for their project, what incentive do they have to choose AppGameKit at this point? AppGameKit doesn't have a decent showcase, which is what most people will look at first. At least that's what I do. I have bought and played games made with Unity and Game Maker, so I see what those are capable of. And maybe at some point I will jump over to one of those instead. More expensive yes, but I get something that actually works properly.

I like AGK. But currently I defend it with one hand while I'm bashing it on it's head with the other.

DennisW
16
Years of Service
User Offline
Joined: 15th Jun 2008
Location: Ohio
Posted: 5th Mar 2014 15:44
Ok here is my 2 bits on the subject. I am not a developer just a hobbyist that likes doing programing and make a few games for the grandkids. I backed both FPSCR and AGK. I also bought Spine. I like Spine and you can export to AppGameKit V2 it dose need better exporting on Spine’s end. I also have Game Maker I never got past the first tutorial game. I don’t like it much. If you want to do android you have to fork out $700 dollars. Then I see what I paid for AppGameKit V1 and I can make a android game. The way I look at the Kick Starter is if I was going to the Horseshoe Casino I put some money in my pocket and that is the amount I plan on losing. The Kick Starter is not a sure thing. TGC defiantly needs a full time PR man/women paid or unpaid. Ok maybe some of you don’t like FPSCR but if you read Lee’s blog and see how many people read it. Most of the readers have backed FPSCR. and none of them are asking for there money back. That’s because they are kept informed and it has a long way to go. It makes a big difference if people know what is going on. So do you have a gripe I say you do but only because you don’t know what is going on. When you first slapped your money done in kick Starter where you in it for the long haul ? Bottom line buckle up pilgrim it’s going to be a bumpy ride. I think it will be worth it.

Ham and Eggs Breakfast
The Chicken was involved the Pig was Committed
AGK Community Tester
Van B
Moderator
22
Years of Service
User Offline
Joined: 8th Oct 2002
Location: Sunnyvale
Posted: 5th Mar 2014 16:39
The other factor in this which hasn't been mentioned is that Mike Johnson left TGC, he really was the mobile engine guy, and that's sorta been left with Paul. Not saying that Paul is a worse coder or anything like that - but it must be pretty damn tricky to pick up someones work and carry on with it. That sort of thing can kill a company, not even just a software company, any company that looses a large chunk of it's expert staff will suffer.

I don't know why Lee's name keeps popping up - leave the guy alone to work on FPSCR! - it's looking superb, and I always have the slim hope that it will lead to more features in DBPro

DTS being worked on in the meantime seems to be a bug bear as well... Listen, if TGC didn't take the chance to produce DTS then AGK2 might be even further down the line. A company has to exist, and a KS is not a sword of Damocles, it's not a binding contract that states the company is only allowed to work on the KS stuff. We can only guess at what producing DTS did for AGK2 - in terms of future features, bug finding - the best way to test a new language is with a new product that has to be 100% slick and professional... AppGameKit needed to be put through it's paces by the people making AppGameKit, it's part of development, a vital part to prove that the software is viable. Once AGKv2 is on a stable footing, I wouldn't be surprised if the next incarnation of DTS is their next project, it's just the way it is, IMO it's the only way a company like TGC can exist.

Who's to say that TGC wouldn't be better off keeping AGKv2 as an internal tool, and concentrating on apps and PC software?
Where would that leave us?

Do we really want to be looking at alternatives like Game Maker? - really? - because I have Game Maker and it's not really for us IMO, it's a package for learning how to make games, not for producing games... every GM game that get's anywhere, gets ported to a proper language. For quick prototyping and even artwork it's a great system - but there is no alternative for raw code IMO.

I am the one who knocks...
The Zoq2
15
Years of Service
User Offline
Joined: 4th Nov 2009
Location: Linköping, Sweden
Posted: 5th Mar 2014 16:49
I agree with what you say Van, im sure DTS needs working on and im sure it will benefit AGK. The problem is that we have no idea what is actually going on because we are not getting any information about the progress. Same thing with Mike, I had no idea he left the company before this post, if that is something that could slow down the development it would be a great thing to say as an explanation for the missed deadlines.

I really don't want to be looking for an alternative either, I enjoy AppGameKit, it's a great tool but a little bit of communication about what's going on wouldn't hurt

Say ONE stupid thing and it ends up as a forum signature forever. - Neuro Fuzzy
bjadams
AGK Backer
16
Years of Service
User Offline
Joined: 29th Mar 2008
Location:
Posted: 5th Mar 2014 16:52
@VanB: if they lost the main engine coder, why not employ a new one?
Van B
Moderator
22
Years of Service
User Offline
Joined: 8th Oct 2002
Location: Sunnyvale
Posted: 5th Mar 2014 17:10
They did, Paul! - who is Mikes brother and worked alongside Mike on a lot of projects, AppGameKit included.
The problem is when you have 2 guys doing the job of 4 people, and you loose one. It takes time to adjust and a lot more time before things even resemble normality.

I am the one who knocks...
xGEKKOx
AGK Master
15
Years of Service
User Offline
Joined: 7th Dec 2008
Location: Italy
Posted: 5th Mar 2014 17:21
Yes, agree, but some news?
We can understand, if they at least tell us somethig.

Example...
Paul : Boys sorry we are experiencing delays, we are doing our best! At the end of March i will fix all the V1 bugs.

Gekko : Ok Paul, no problem.. the most important thing is you told me that you are alive

Communication!!!

Long life to Steve!
bjadams
AGK Backer
16
Years of Service
User Offline
Joined: 29th Mar 2008
Location:
Posted: 5th Mar 2014 17:32
GEKKO: I don't think they will ever fix V1
Phaelax
DBPro Master
21
Years of Service
User Offline
Joined: 16th Apr 2003
Location: Metropia
Posted: 5th Mar 2014 17:33
It seems the general consensus here is people just want a little feedback on what's going. That would probably put people's minds at rest and keep more threads like this from creeping up.

RickV
TGC Development Director
24
Years of Service
User Offline
Joined: 27th Apr 2000
Location: United Kingdom
Posted: 5th Mar 2014 17:35
Hi,

We're 100% committed to making AGK2.

Yes it's taking longer for us to develop than first expected but we'll ensure we do deliver a fully realised product to you. The intial dates were estimates and internally we have had to see to some important issues that are now dealt with.

We'll also be looking at ways to speed up the development.

I can assure you that FPSCR is very separate to AGK2 and none of your funds have been used to develop that project.

Your funding was key in helping us commit to Version 2 and we WILL develop it. You can see we use it in our own developments and we want to do more with it as we move through 2014.

Rick

Development Director
TGC Team
Markus
Valued Member
20
Years of Service
User Offline
Joined: 10th Apr 2004
Location: Germany
Posted: 5th Mar 2014 17:36
OT
@DennisW
not 700$,pro $99.99 + $199.99 for android.
this said Studio Feature Comparison at webside.
i got it cheaper at special offer at steam.

AGK 108 (B)19 : Windows 8.1 Pro 64 Bit : AMD Radeon HD 6670
Paul Johnston
TGC Developer
22
Years of Service
User Offline
Joined: 16th Nov 2002
Location: United Kingdom
Posted: 5th Mar 2014 17:50
You deserve to know what's happening with the project you backed so I'll do my best to explain what has happened and where we are at.

The driving test apps have been an unfortunate distraction that was originally predicted to be 1 or 2 weeks away from AppGameKit to submit some necessary fixes across the various stores. It made sense for me to do this as I submitted the original apps and have the most experience submitting to the app stores, but feature creep began to result in a seemingly never ending cycle of builds. This shouldn't have happened, and has set AppGameKit V2 back several months. I should have brought this up sooner, but all of us at TGC are now aware of how much impact this has had on AppGameKit V2 and I've been teaching someone else how to build and upload the apps so that I'm free to continue with AppGameKit V2.

As for where we are at with AppGameKit V2, we have completed all the main goals, and stretch goal 1, except for OUYA IAP which is still ongoing. The next stretch goal of compiler and interpreter work is what I really want to get to as there are lots of bugs in there that people have been wanting fixed for a long time. Currently the compiler is a re-purposed version of the DBPro compiler so stripping it down and rebuilding it for AppGameKit opens lots of doors for us to do things like live debugging and more flexible data types. I originally estimated 2.5 months for this section, I don't know if that is too much or too little, and it will require lots of testing so you'll have to bare with me, but it is a project I want to see completed.
bjadams
AGK Backer
16
Years of Service
User Offline
Joined: 29th Mar 2008
Location:
Posted: 5th Mar 2014 17:59
At this point in time, we need to know an APPROXIMATE roadmap with new target dates.

For example, I am not interested in T1, so Windows+ios+android at stretch goal 1 without any big-issue bugs in the most important.

I have deadlines, and I would just like to know if I can use AppGameKit or just redo from scratch the apps I spent 1 year working on in AppGameKit v1
Digital Awakening
AGK Developer
22
Years of Service
User Offline
Joined: 27th Aug 2002
Location: Sweden
Posted: 5th Mar 2014 18:01
The problem like many have pointed out is the lack of transparency. We have requested a devlog for ages like Lee does for FPSCR. That would make a lot of people happy.

The Zoq2
15
Years of Service
User Offline
Joined: 4th Nov 2009
Location: Linköping, Sweden
Posted: 5th Mar 2014 18:12
Thanks for the information paul, it makes the situation a lot clearer.

I agree with DA, something regular that lets us know what is going on with AppGameKit would be really nice to see.

Say ONE stupid thing and it ends up as a forum signature forever. - Neuro Fuzzy
Digital Awakening
AGK Developer
22
Years of Service
User Offline
Joined: 27th Aug 2002
Location: Sweden
Posted: 5th Mar 2014 18:54
Paul:
Thanks for posting. I wrote my previous reply on my phone at work and didn't notice your reply.

A lot of us understands, as soon as you are open with it. I very much appreciate that I had no idea that you spent months on DTS. And I am fine with that. It's the not knowing that is frustrating.

I, and I think a lot of others, want to see AGKv2 support all its platforms before you move on to stretch goal 2. Yes, we all want the new compiler. But v2 with only PC support is useless for a lot of us.

Markus
Valued Member
20
Years of Service
User Offline
Joined: 10th Apr 2004
Location: Germany
Posted: 5th Mar 2014 19:37
@paul,
in order of priority,
please look at "App Game Kit 108.20 & 108.21" because editbox.

AGK 108 (B)19 : Windows 8.1 Pro 64 Bit : AMD Radeon HD 6670
The Daddy
15
Years of Service
User Offline
Joined: 13th Jan 2009
Location: Essex
Posted: 5th Mar 2014 20:11
In reading the the above posts I can fully understand how backers feel!

BUT there are some very BIG positives in this thread...

Paul has spent some months maintaining DTS. Not good you say, he should have been doing AGK...maybe...but this says several things

1) TGC are actively using AppGameKit and hence do have a focus for it
2) Paul clearly states he had to 'teach' someone to deploy! Maybe this has given TGC a vision of the difficulties that AppGameKit users are faced with...if TGC find the need to reach someone then this may have highlighted the issue of the complexity of deployment...and although multi-platforms is NO easy task...other SDK's seems to manage it with ease....this being highlighted is a good thing IMHO!
3) Paul / Rick have come forward to explain the situation...no easy task when you know you will get a string of flack! Paul and Rick are humans (i think LOL)...facing the music is a sign of their commitment.
4) we can see that development is now to progress, albeit delayed and frustratingly so!
5) i think this is an IMPORTANT ONE: the developers are being accountable
6) I think this is an IMPORTANT ONE: you have/can reach the developers...not a sales team, not tech-support...real people who are responsible! This is almost unheard of in 'real life'...ring your mobile telephone company and try to speak to the developers there!!!

I have emailed Rick and requested that we try to have monthly updates, even if they are saying "Been working on feature X but it has created problems with Y which I need to solve before X will work fully"....at least we all know where we are at!

@Paul: I am sure your workload is mountainous, but a dedicated blog, as Lee does with FPSCr would put at least make users feel connected to the product they have invested in!

Personally, I am a gold backer...I even had to 'Push' for a T-Shirt which was silly but made me feel the t-Shirt delivery was symbolic of the TGC delivery. I paid £100 early so i should be annoyed BUT:

I have faith in TGC and I have faith in AGK. We are trying to champion AppGameKit pascal as it provides a very stable develop - deploy chain (no t2 template issues ). The more accessible AppGameKit is to more people the more it will gain momentum and the more positive momentum!

TGC: thanks for the feedback!

www.bitmanip.com
All the juicy you could ever dream of!
Santman
13
Years of Service
User Offline
Joined: 15th Sep 2011
Location: Inverness
Posted: 5th Mar 2014 20:54
@MrValentine, this is the kickstarter website:

"Is a creator legally obligated to fulfill the promises of their project?

Yes. Kickstarter's Terms of Use require creators to fulfill all rewards of their project or refund any backer whose reward they do not or cannot fulfill. (This is what creators see before they launch.) We crafted these terms to create a legal requirement for creators to follow through on their projects, and to give backers a recourse if they don't. We hope that backers will consider using this provision only in cases where they feel that a creator has not made a good faith effort to complete the project and fulfill."

They then also note in the FAQ's that Kickstarter can actually take legal action on the behalf of backers, though I doubt this is likely in all but extreme cases such as Star Citizen and Rift etc.

But why on earth would you think they don't have to? It's a legal contract of terms, a company saying "if you give us this money we will do this" - if you paid £10k for a car that was to be built within a month, then three months later the car company said "oh we've not done it, but you can't have your money back" would you be ok with that too? If so....would you like to buy a car? Lol.

Anyway, that's beside the point. I would like to thank Rik and Paul for their input, however neither of you actually even acknowledged the the topic of the thread, and to be fair the response was very much as I expected and right out of "how to appease people 101". I will take the route of sending a message (it's not even remotely clear on your website to where this should go), however my intended good nature has now expired.

The simple facts are thus: TGC said they were raising money for AppGameKit V2, which was already underway and that they were working to a fixed schedule. They have failed to meet this schedule, and have confirmed (and kudos for that, i grant that must have been a tough decision) that they've not been working on it at all. For months. I appreciate the promise that work is underway....but it simply echoes the last one for me. I pledged to support you only really as none of the upgrades, with perhaps the exception of a better IDE (to replace one you've just said wasn't actually really fit for purpose in the first place yet was sold as a part of AppGameKit V1) were of any interest to me, however you have betrayed that in my eyes. Bottom line, I am a paying customer and you are not doing what you were paid for and I would like a refund. At the end of the day, it's really that simple. And no amount of mod comments will change that.
MrValentine
AGK Backer
13
Years of Service
User Offline
Joined: 5th Dec 2010
Playing: FFVII
Posted: 5th Mar 2014 21:28
Quote: ""Is a creator legally obligated to fulfill the promises of their project?

Yes. Kickstarter's Terms of Use require creators to fulfill all rewards of their project or refund any backer whose reward they do not or cannot fulfill. (This is what creators see before they launch.) We crafted these terms to create a legal requirement for creators to follow through on their projects, and to give backers a recourse if they don't. We hope that backers will consider using this provision only in cases where they feel that a creator has not made a good faith effort to complete the project and fulfill.""


O.o oooh interesting!

bjadams
AGK Backer
16
Years of Service
User Offline
Joined: 29th Mar 2008
Location:
Posted: 5th Mar 2014 22:33
we don't even need a blog with daily posts. all we need here is a locked thread where the developer posts 2 lines every time a new feature is done.

also its now important to make some kind of revised roadmap.

when will we have agk v2 stretch goal 1 for win + ios + android in t1 & t2?
Naphier
14
Years of Service
User Offline
Joined: 2nd Oct 2010
Location: St Petersburg, Florida
Posted: 5th Mar 2014 23:27
Quote: "@paul,
in order of priority,
please look at "App Game Kit 108.20 & 108.21" because editbox."

@Markus
Have you had a look at this?
http://forum.thegamecreators.com/?m=forum_view&t=209538&b=41
I created it a while ago because of uncertainty that AppGameKit would ever have proper handling of native keyboard input. I'm not sure if they'll ever be able to because some of it may have to do with NDK issues. The method I made works 100% and give you more flexibility and is very simple to implement (you can even extend it to have your own sprites for keys and whatnot).

That said, all we can do is have patience. AppGameKit makes it super simple to get a game up and running. Although v1 is considered finished, there are still many bugs in it. There are still basic features that never got implemented. I backed the project to see AppGameKit continue to live and I feel that it is overall a good product. I've looked at a number of other dev kits and they all have issues. Even if you build your own engine you'll have issues. If they had the money to hire a second developer (or have one to assign) then it would be a great boone for AppGameKit which is quickly falling behind the curve of other kits.

And a regularly updated blog from the head AppGameKit dev would certainly be nice. I also agree it should be LOCKED. Each time there is a new beta the thread becomes quickly clogged with yays & nays. Bugs should be reported on the google code site which should also be maintained (pretty sure it has been wholly abandoned).

Alien Menace
AGK Developer
19
Years of Service
User Offline
Joined: 11th Jan 2005
Location: Earth (just visiting)
Posted: 17th Mar 2014 06:50
2D Enhancements - October 2013
Ouya & Spine support - End of October 2013
IDE & Compiler update - December 2013
3D - Jan 2014
Physics - Feb 2014

So, obviously the whole of AppGameKit v2 was suppose to be done last month and now we find out that instead we are only where we should have been at the end of October 2013. WTF???? Are you guys kidding right now?

QUIT SCREWING AROUND AND GET THIS THING DONE. ENOUGH ALREADY!

Apps published: 4
Lost Dragon
14
Years of Service
User Offline
Joined: 22nd Aug 2010
Location:
Posted: 17th Mar 2014 18:01
I'm on 5 or 6 Kickstarters and this is the only one that doesn't send out regular progress reports.


Markus
Valued Member
20
Years of Service
User Offline
Joined: 10th Apr 2004
Location: Germany
Posted: 17th Mar 2014 18:06
@Lost Dragon
thats not true, i got progress updates per mail from agk kickstarter.

AGK 108 (B)19 : Windows 8.1 Pro 64 Bit : AMD Radeon HD 6670
Lost Dragon
14
Years of Service
User Offline
Joined: 22nd Aug 2010
Location:
Posted: 17th Mar 2014 18:24
I was getting those. I have received through #20, which was 3 months ago. I have no record of anything past that. Were there more?
xCept
21
Years of Service
User Offline
Joined: 15th Dec 2002
Location:
Posted: 17th Mar 2014 23:31
Quote: "I was getting those. I have received through #20, which was 3 months ago. I have no record of anything past that. Were there more?"


Correct. The last development update sent on Kickstarter was December 19th, short of a note about the t-shirts last month.
Phaelax
DBPro Master
21
Years of Service
User Offline
Joined: 16th Apr 2003
Location: Metropia
Posted: 18th Mar 2014 05:46
So what's these AppGameKit t-shirts look like anyway?

"I backed AppGameKit v2 and all I got was this lousy t-shirt"

MrValentine
AGK Backer
13
Years of Service
User Offline
Joined: 5th Dec 2010
Playing: FFVII
Posted: 18th Mar 2014 06:20
Quote: "So what's these AppGameKit t-shirts look like anyway?
"


http://forum.thegamecreators.com/?m=forum_view&t=210296&b=41

Lost Dragon
14
Years of Service
User Offline
Joined: 22nd Aug 2010
Location:
Posted: 18th Mar 2014 06:45
The shirt is cool.

I don't want a refund. I'd like another progress email though.

Can we get one in the next week or so and then get them back to some kind of regular schedule?

Login to post a reply

Server time is: 2024-11-25 03:56:44
Your offset time is: 2024-11-25 03:56:44