Quote: "asking a big wheel to stop is like asking the ocean to stay in the sky"
True, although I think Intel is going to be looking seriously at its AppUp store again now that they're pushing it for both Ultrabooks and Tizen. So maybe a little developer discontent might achieve something.
Quote: "So yeah make a website, add a blog or forum and job done"
Quote: "One thing I've been contemplating on and off is to have consumer forums on the Baxspace website."
Both good solutions. I still think that it is important to be able to respond within the app store as that is where most people are going to look and post comments though. That said, that is no reason not to do either or both of these. One thing I like about these ideas is that, particularly with cross platform apps developed in AppGameKit, it would provide a centralised comment/response centre which the individual app stores would not.
Quote: "The problem is you might get (as I did) a negative comment that just says "wouldn't run" and you have no way of helping the person or of getting rid of feedback that may not be a fault in your game..."
Exactly. This is the kind of problem that I don't think the above solutions would entirely deal with. In fact there are all kinds of comments I want to respond to. For example one person complained that the download was too large so I used Jordi's technique to remove the merge module file which greatly decreased the download size. I want to be able to respond to the comment and say "Fixed!" but I can't.
Quote: "I suggest you contact your personal contact at AppUp and see if there is another way they can help."
I have a personal contact at AppUp? Hmm is that different to just emailing the support team on the contacts page? Also do you mean to ask if they can help me with the negative comments or to ask whether they can pass on my request for a response feature to the AppUp dev team?